Platform Program Manager, AMP Partner Operations

What you'll do

• Manage the end-to-end operational lifecycle for new platform features and major partner launches.
• Lead the rollout and adoption of new billing features, including subscription bundling and multi-country configurations.
• Define migration and sunset flows for transitioning subscribers between partner-billed and Apple-direct models.
• Develop and execute production verification and testing (PVT) plans in coordination with QA and marketing teams.
• Triage and resolve technical blockers such as deep-link issues, tax formatting, and account unlinking errors.
• Manage the roadmap for platform enhancements by prioritizing partner requests against engineering capacity.
• Standardize global onboarding tools and best practices to ensure consistent integration across all regions.
• Identify manual processes within the onboarding lifecycle and transition them into automated, scalable tools.

What we're looking for

• 8+ years of technical program or operations management experience driving complex, partner-facing integrations and back-end platform capabilities.
• Deep familiarity with subscription lifecycle mechanics, recurring billing, and API-driven partner integrations.
• Proven track record in end-to-end partner onboarding, defining intake processes, and coordinating production verification testing (PVT/UAT).
• Strong cross-functional orchestration skills to lead workstreams across Engineering, Product, Business Development, Legal, and Regional Operations teams.
• Analytical problem-solving aptitude for troubleshooting back-end event triggers and data-flow discrepancies in multi-party ecosystems.
• Excellent communication skills to present technical concepts to executives and author partner-facing integration guides.
• BA/BS degree required; technical, engineering, or business operations background preferred.
• Experience in telecommunications carrier billing, digital streaming services (OTT/SVOD), or digital commerce platforms is strongly preferred.