Platform and Reliability Engineer, Lead

What you'll do

• Build and operate cloud infrastructure, shared runtimes, and deployment pipelines for enterprise agentic AI.
• Automate environments and security controls using infrastructure as code and CI/CD pipelines.
• Monitor system availability, latency, throughput, token consumption, and operational costs.
• Lead shared-platform incident response, recovery efforts, and disaster recovery planning.
• Implement centralized logging, metrics, and distributed tracing to diagnose production failures.
• Manage LLM operational requirements including model gateways, rate limits, and runtime isolation.
• Automate operational workflows and troubleshoot distributed systems using Python or Bash.
• Validate operational readiness and maintain deployment standards and runbooks across engineering teams.

What we're looking for

• U.S. citizenship is required.
• Experience building and operating production infrastructure in AWS, Azure, or Google Cloud.
• Experience with infrastructure as code, containers, orchestration, and CI/CD pipelines.
• Experience applying site reliability engineering practices including incident response and capacity planning.
• Experience implementing centralized logs, metrics, distributed traces, and dashboards.
• Knowledge of LLM operational requirements including model gateways and runtime isolation.
• Ability to automate operational workflows using Python or Bash and troubleshoot distributed systems.
• Bachelor's degree.