Join our Account Operations Excellence team as a Performance/Operations Analyst supporting a major utilities industry client. This role involves creating performance dashboards and operational metrics, validating data accuracy, and automating reporting processes using advanced Excel features like Power Query and Pivot Tables, alongside tools such as Smartsheet and JLL Tracker. You will collaborate with diverse stakeholders to translate complex data into actionable insights for leadership meetings and ensure high standards of data quality across systems. Ideal candidates have 3-5 years of experience in CMMS applications and performance management, along with strong Excel and Power Automate skills, and a background in facilities or property management.
Skills
Excel
PowerQuery
PowerAutomate
Smartsheet
SQL
BI
PowerPoint
Word
Outlook
Teams
JLL
CMMS
Corrigo
Data Governance
Database Management
KPI Analysis
Dashboards
Automation
Advanced Excel Formulas
Pivot Tables
What you'll do
Develop and maintain performance dashboards and operational metrics for client accounts.
Validate data accuracy and support improvements in data quality across systems.
Identify opportunities to automate reporting processes using Power Automate and Excel.
Translate complex data findings into clear, actionable insights for non-technical stakeholders.
Collaborate with cross-functional teams to ensure adherence to data governance standards.
Document data flows and analytical methodologies to maintain high-quality data practices.
What we're looking for
Bachelor's degree in a relevant field or equivalent experience.
3-5 years of experience in CMMS/work order applications and performance management.
Advanced Excel skills including Power Query and pivot tables for data analysis.
Proficiency with Power Automate for workflow automation.
Strong communication and presentation skills to convey complex information clearly.
Experience managing stakeholder relationships and expectations across diverse teams.
Familiarity with data quality management and governance principles.
Market check
Salary context
This
$110,000–$142,500
range sits above
38%
of similar postings on FindRole.
Peer median band
$103,100–$163,780
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$117,500–$162,000
Middle half of comparable postings.
Based on 237 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About JLL (Jones Lang LaSalle)
JLL (Jones Lang LaSalle) is a global professional services firm specializing in real estate and investment management, providing services to buyers, sellers, tenants, landlords, investors, and developers. Industry: Commercial Real Estate Services
JLL (Jones Lang LaSalle) currently has
48 open roles
on FindRole.
Listed pay typically runs
$110,000–$135,000
across 23 roles with salary data.
Python
Visio
JIRA
Confluence
MS Office Suite
Waterfall
Agile
Business Requirements Analysis
Process Flowcharting
Test Management Tools
User Acceptance Testing
Project Planning
Stakeholder Management
Documentation and Reporting
Process Improvement
Remote (Us - Ca - Foster City, US)15 days ago
$146,540–$189,640
SQL
Python
User Acceptance Testing
Basic SQL skills
Basic Python skills
System validation processes
Business Analysis principles
Industry and system delivery practices
Analytical skills
Effective communication
CI/CD
Cloud Services
Databases
Methodologies