Senior Technical Support Specialist
Fortinet
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This listing doesn't post a salary. Most similar roles pay $125,041–$183,900.
Based on 240 similar postings.
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Fortinet is a US-based cybersecurity company best known for its FortiGate next-generation firewalls. It sells a broad security platform spanning network security, SD-WAN, endpoint protection, cloud security, and SIEM/SOC operations.
Fortinet currently has 102 open roles on FindRole.
Listed pay typically runs $140,000–$183,000 across 77 roles with salary data.
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JOB TITLE: Network Support (New Grads 2026) The Network Support (New Grads 2026) role is part of the TAC team in Atlanta, serving as a support and escalation point for customers and partners. You will provide troubleshooting expertise on core products, specifically FortiGate, by collecting and analyzing configuration and system information to recommend corrective actions. Daily tasks include reproducing customer environments on lab equipment, identifying optimizations, and interfacing with QA and development teams to solve problems. Required skills include deep knowledge of Windows, OSX, and Unix/Linux operating systems, along with a strong understanding of TCP/IP, routing protocols, and L2/L3 switching. You must also possess experience with security products like firewalls, IDS/IPS, and VPNs, while utilizing AI tools and knowledge management principles to resolve complex networking and security issues.
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