NAM Head of Client Engagement

Citi

Quick summary

Work type
On-site
Location
New York, NY
Salary
$176,720–$265,080 / yr
Posted
3 days ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $187k
This role $221k
$128k most similar roles pay here $280k

This role pays more than 73% of similar roles. Most pay $150,000–$224,000 — the shaded band above. At the midpoint, this role pays about $221k versus about $187k for comparable roles.

Based on 237 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 348 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 322 roles with salary data.

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View all roles at Citi

At a glance

TL;DR · NAM Head of Client Engagement

The NAM Head of Client Engagement is a C14-level leadership role at Citi's Global Headquarters in New York City, serving as the primary technology liaison for senior desk heads across Rates and Spread Products businesses. This position involves building trusted relationships with front-office leaders, maintaining real-time awareness of business priorities, and translating these into actionable technology roadmaps. The successful candidate will manage a high-performing team, coordinate global development efforts, oversee key initiatives, and ensure transparent communication with stakeholders. Required qualifications include over 10 years of experience in financial services or client-facing roles within capital markets, deep knowledge of Fixed Income products, and expertise in enterprise trading platforms, microservices, and modern software delivery practices. This role offers a unique opportunity to shape the strategic direction of Fixed Income technology at Citi, working with world-class technologists and front-office professionals on large-scale financial systems.

What you'll do

  • Serve as primary technology liaison for senior desk heads in Rates and Spread Products.
  • Maintain real-time awareness of evolving business priorities to proactively address needs.
  • Translate front-office priorities into actionable technology roadmaps with the FiTP team.
  • Build, lead, and develop a high-performing client engagement team in North America.
  • Coordinate global development teams across time zones for effective resource allocation.
  • Oversee end-to-end delivery of key initiatives including platform buildout and regulatory reporting.

What we're looking for

  • 10+ years of experience in technology or client-facing roles within capital markets.
  • Proven leadership and people management skills with a track record of building high-performing teams globally.
  • Ability to engage senior business stakeholders credibly, professionally, and impactfully.
  • Deep knowledge of Fixed Income products and electronic trading flows including STP and regulatory reporting.
  • Strong project delivery experience managing complex programs in a high-pressure environment.
  • Solid architectural understanding of enterprise trading platforms and modern software practices.

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