| Microsoft Careers

Microsoft

Quick summary

Work type
On-site
Location
Redmond, WA
Salary
$102,600–$202,800 / yr
Posted
35 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $180k
This role $153k
$87k most similar roles pay here $251k

This role pays less than 69% of similar roles. Most pay $152,150–$207,350 — the shaded band above. At the midpoint, this role pays about $153k versus about $180k for comparable roles.

Based on 239 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 1580 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 1408 roles with salary data.

Most-posted roles

View all roles at Microsoft

At a glance

TL;DR · | Microsoft Careers

As a Microsoft Datacenter IT Operations Manager (ITOM) at the M4 level, you will lead and manage a team of high-performing individual contributors responsible for delivering core infrastructure and foundational technologies for services like Bing, Office 365, Xbox, OneDrive, and Azure. Your day-to-day responsibilities include fostering a culture of safety, security, and compliance, managing data center site services and logistics, collaborating with internal teams to ensure service levels are met, analyzing production operations, and initiating corrective actions to maintain stability. You will also establish quality standards for the Datacenter teams and oversee their implementation. The ideal candidate has extensive experience in mission-critical service management or critical environment infrastructures, along with relevant certifications such as CompTIA, ITIL v3 Foundation, and PMP. This role requires a deep understanding of audit and compliance requirements in large global enterprises and flexibility to work non-traditional hours.

What you'll do

  • Empower a culture of safety, security, and compliance in datacenter operations.
  • Lead and develop a team of high-performing individual contributors.
  • Manage datacenter site services, logistics, and deployment activities.
  • Analyze production operations to ensure operational stability and initiate corrective actions.
  • Establish and enforce quality standards for Datacenter teams.

What we're looking for

  • 3+ years of mission-critical service management experience or equivalent
  • Bachelor's degree in a relevant field plus 8+ years in critical IT infrastructure or equivalent experience
  • Applicable certifications such as CompTIA, Microsoft, CCNA, ITIL v3 Foundation, and PMP
  • Enterprise-level project management for large-scale and complex programs
  • Knowledge of audit and compliance requirements in a global enterprise environment
  • Ability to work flexible hours including non-business hours

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