| Microsoft Careers

Microsoft

Quick summary

Work type
On-site
Location
Salary
$142,800–$274,800 / yr
Posted
67 days ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $180k
This role $209k
$101k most similar roles pay here $293k

This role pays more than 96% of similar roles. Most pay $152,150–$207,350 — the shaded band above. At the midpoint, this role pays about $209k versus about $180k for comparable roles.

Based on 239 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 1580 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 1408 roles with salary data.

Most-posted roles

View all roles at Microsoft

At a glance

TL;DR · | Microsoft Careers

As a Principal Site Reliability Engineer at Microsoft M365 Substrate Core services, you will lead critical initiatives to ensure high-quality handling of severe incidents that impact customers. Your daily responsibilities include acting as the senior incident leader during complex events, partnering with Incident Managers and service leaders to resolve issues efficiently, and coaching a team of SREs in incident response. You will also develop standards for incident management and drive continuous improvement through post-incident reviews. This role requires extensive experience in large-scale cloud systems and building incident response programs at an enterprise level. Proficiency in reliability engineering, live site operations, and leading teams during high-pressure situations is essential. The ideal candidate has a background in SRE or production engineering and a track record of reducing customer impact through improved incident handling practices.

What you'll do

  • Own execution quality during high severity incidents, ensuring clear command and decisive leadership.
  • Serve as senior incident leader or sponsor for complex, cross-service issues, aligning on recovery priorities.
  • Partner with Incident Managers and Subject Matter Experts to diagnose and mitigate unclear ownership issues.
  • Ensure high-quality post-incident reviews and drive accountability for reducing recurrence of systemic risks.
  • Coach and develop a team of SREs serving as incident responders, fostering continuous learning and improvement.
  • Build a culture of calm execution and psychological safety during and after incidents.

What we're looking for

  • 7+ years of technical experience with large-scale cloud or distributed systems.
  • Experience building and scaling incident response programs at organizational level.
  • Background in SRE, production engineering, or platform reliability roles.
  • Track record of reducing customer impact through improved incident handling and tooling.
  • Proficient understanding of incident management and live site operations at scale.
  • Proven ability to lead teams during high severity incidents in large systems.

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