below marketmost similar roles pay hereabove market
This role pays more than
51%
of similar roles. Most pay
$160,400–$216,162
— the blue band above.
At the midpoint, this role pays about
$176k
versus about
$188k
for comparable roles.
Based on 240 similar postings.
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has
2204 open roles
on FindRole.
Listed pay typically runs
$197,300–$225,100
across 1138 roles with salary data.
The Manager, Product Manager-Small Business Bank Associate Servicing joins the Small Business Bank team to drive innovative customer experiences through technology. In this collaborative role, the individual works with tech, operations, and business partners to provide servicing associates with the necessary tools and resources to support business customers. Key responsibilities include making deep investments in AI tools designed to simplify associate workflows, allowing them to focus more on customer service. The role requires proficiency in human-centered design, business focus, technology-driven solutions, integrated problem solving, and transformational leadership. Candidates must possess a degree in a quantitative field or business and demonstrate skills in translating business strategy into digital products. This position addresses the technical challenge of improving internal servicing efficiency for the small business banking sector.
Provide servicing associates with the tools and resources needed to support business customers.
Invest in AI tools to simplify internal associate experiences and streamline customer service.
Translate business strategy and analysis into consumer-facing digital products.
Identify and resolve complex problems while mitigating product risks.
Lead cross-functional teams to solve customer problems and drive organizational alignment.
Leverage technology to deliver innovative and resilient solutions for near-term and long-term value.
Reimagine and innovate product solutions based on internal and external customer needs.
What we're looking for
Must have a Bachelor's or Master's degree in a quantitative field, Business, Marketing, or a Bachelor's in any field with 3 years of Product Management experience.
Must demonstrate proficiency in human-centered design to innovate product solutions based on customer needs.
Must be able to deliver business-focused outcomes through execution excellence and leverage.
Must be technology-driven to deliver innovative and resilient solutions for near and long-term value.
Must possess integrated problem-solving skills to resolve complex issues while mitigating product risks.
Must demonstrate transformational leadership to lead cross-functional teams and drive organizational alignment.
Experience translating business strategy and analysis into consumer-facing digital products (preferred).