Manager, Product Management - Consumer Experience / MarTech

Capital One Financial

Confirmed live yesterday Trusted

Quick summary

Work type
On-site
Location
McLean, VARichmond, VAChicago, ILNew York, NYRiverwoods, IL
Salary
$149,800–$171,000 / yr
Posted
65 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $204k
This role $160k
$140k most similar roles pay here $245k

This role pays less than 85% of similar roles. Most pay $176,450–$231,087 — the shaded band above. At the midpoint, this role pays about $160k versus about $204k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Manager, Product Management - Consumer Experience / MarTech

Manager, Product Management - Consumer Experience / MarTech joins the Consumer & Developer Experience organization to build foundational technologies powering the end-to-end customer journey. Working within the Marketing, Messaging & Personalization and Experience Platforms teams, the individual will develop core cross-cutting capabilities that intelligently drive and optimize every individual customer interaction while ensuring quality, consistency, and analytical depth across digital channels. The role involves identifying value creation opportunities, solving complex problems to mitigate risks, and leading cross-functional teams to deliver innovative, resilient solutions. Key competencies include human-centered design, business focus, and technology-driven problem solving. Preferred skills include experience with marketing technologies, content systems, or CMS systems, as well as translating business strategy into consumer-facing digital products. The work focuses on creating a scalable platform ecosystem for communication delivery and seamless digital experiences using advanced data and AI.

What you'll do

  • Identify value creation opportunities to drive innovative and sustainable customer experiences through technology.
  • Manage core cross-cutting capabilities that intelligently drive and optimize individual customer interactions.
  • Ensure quality, consistency, and analytical depth across all customer-facing digital channels.
  • Leverage advanced data and AI to deliver seamless, high-quality digital experiences for millions of users.
  • Translate business strategy and analysis into consumer-facing digital products.
  • Manage marketing technologies, content systems, and CMS platforms to enhance the brand experience.
  • Resolve complex problems while mitigating product risks to ensure successful project execution.
  • Lead cross-functional teams to solve customer problems and drive organizational alignment.

What we're looking for

  • Must have a Bachelor's or Master's degree in a quantitative field, Business, Marketing, or a related field.
  • Alternatively, must have a Bachelor's degree in any field and 3 years of Product Management experience.
  • Experience translating business strategy and analysis into consumer-facing digital products.
  • Familiarity with marketing technologies, content systems, or CMS systems.
  • Ability to lead cross-functional teams to solve customer problems and drive organizational alignment.
  • Proficiency in human-centered design to innovate product solutions based on customer needs.
  • Ability to leverage technology to deliver innovative and resilient solutions for long-term value.
  • Ability to identify and resolve complex problems while mitigating product risks.

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