Manager, IAM Security Operations, Trust & Safety

Shopify

Quick summary

Work type
On-site
Location
Ottawa, ON, Canada
Posted
today

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Salary context

How this pay compares to similar roles

Similar $183k
$137k most similar roles pay here $229k

This listing doesn't post a salary. Most similar roles pay $151,868–$214,525.

Based on 240 similar postings.

Employer

About Shopify

Shopify is a leading global commerce platform that enables businesses of all sizes to start, grow, and manage their retail operations online and in-person. It provides tools for storefronts, payments, shipping, and marketing to millions of merchants worldwide.

Shopify currently has 22 open roles on FindRole.

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At a glance

TL;DR · Manager, IAM Security Operations, Trust & Safety

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As an IAM Security Operations Manager at Shopify, you will lead a team of security analysts and system administrators responsible for managing the worker identity program, ensuring secure access control across all systems. Your daily responsibilities include owning the end-to-end access lifecycle, conducting risk analysis, identifying overprivileged access, and driving automation to reduce manual tasks. You will also develop and mentor your team, setting clear expectations and fostering a high-trust environment. The role requires hands-on experience with IAM tools like Okta and Google, as well as deep knowledge of RBAC/ABAC models and compliance frameworks. Success in this position hinges on your ability to prioritize operational work, proactively address gaps, and use AI to enhance operations efficiency.

Skills

IAM Okta Google SAML SCIM OIDC AWS GCP CI/CD Terraform Python PostgreSQL Kubernetes Docker Prometheus Grafana AI GitOps

What you'll do

  • Own the end-to-end access lifecycle for Shopify workers.
  • Identify overprivileged and anomalous access to produce risk intelligence.
  • Lead and develop a high-performing worker identity team.
  • Manage IAM tooling operations and drive automation efforts.
  • Build and maintain playbooks for consistent decision-making.

What we're looking for

  • Extensive experience managing security or IAM teams with proven success in building high-performing teams.
  • Deep expertise in identity lifecycle management including RBAC/ABAC models, access governance, and vendor offboarding processes.
  • Proven ability to improve operational metrics and reduce manual workload through automation and process optimization.
  • Hands-on knowledge of IAM tools such as Okta, Google Cloud Identity, and protocols like SAML, SCIM, OIDC.
  • Strong communication skills for clear decision-making and documentation across various platforms.

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