This role pays less than
91%
of similar roles. Most pay
$180,175–$223,700
— the shaded band above.
At the midpoint, this role pays about
$148k
versus about
$202k
for comparable roles.
Based on 239 similar postings.
Employer
About AT&T
AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.
AT&T currently has
61 open roles
on FindRole.
Listed pay typically runs
$140,000–$215,800
across 55 roles with salary data.
The Lead Project/Program Manager will drive AI-enabled transformation in Customer Care Operations Support, managing complex initiatives from concept to delivery across multiple teams. This strategic and operational role involves shaping a multi-year AI roadmap, translating high-level vision into actionable plans, and enabling cross-functional collaboration. Key responsibilities include leading end-to-end programs, optimizing operations through innovation, and ensuring seamless project execution with advanced tools like Genesys, Salesforce, Intradiem ACT, and others. Ideal candidates have proven experience in large-scale program management, a strong track record of translating strategy into execution, and expertise in AI-driven initiatives. This role requires exceptional stakeholder management skills and the ability to navigate ambiguity while driving measurable business outcomes.