International Consumer Banking Reporting and Delivery Lead

JPMorgan Chase

Quick summary

Work type
On-site
Location
Manila, National Capital Region, Philippines
Posted
2 days ago

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Salary context

How this pay compares to similar roles

Similar $198k
$138k most similar roles pay here $258k

This listing doesn't post a salary. Most similar roles pay $149,368–$246,700.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 436 open roles on FindRole.

Listed pay typically runs $152,000–$215,000 across 230 roles with salary data.

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At a glance

TL;DR · International Consumer Banking Reporting and Delivery Lead

As a Relationship and Delivery Lead within the Performance, Reporting, & Insights (PRI) Team at Morgan and Chase, you will collaborate closely with key stakeholders to deliver comprehensive reporting solutions for Service Operations. Your responsibilities include gathering requirements, leading small delivery squads, managing project lifecycles, and providing coaching and mentoring to team members. You will also create a roadmap for prioritizing requirements and ensure adherence to development standards while using tools like JIRA and Confluence. Essential skills include proficiency in SQL, Tableau, Salesforce Einstein/CRMA Analytics, Python, AWS Redshift, and data visualization techniques. This role demands strong leadership experience, expertise in contact center operations, and the ability to translate complex data into actionable insights for business decision-making.

What you'll do

  • Lead small delivery squads to execute requirements gathering for new and enhancement requests.
  • Deliver end-to-end reporting solutions, including QA/testing and re-certification processes.
  • Create and define the requirement and delivery roadmap with senior stakeholders.
  • Provide coaching and mentoring to direct reports to build a high-performing team.
  • Synthesize data into usable information and provide actionable recommendations for business decisions.
  • Build strong relationships with internal and external stakeholders to support reporting needs.

What we're looking for

  • Minimum 7 years experience in Reporting, Business Analysis, or Data-related domain.
  • At least 2 years of leadership experience with coaching and mentoring skills.
  • Expertise in requirements gathering, documentation, and solution prototyping.
  • Proficiency in data visualization tools like Tableau, Looker, and MS Powerpoint.
  • Strong problem-solving skills and ability to articulate complex data clearly.
  • Experience with Scrum methodologies and JIRA/Confluence for project management.
  • Knowledge of SQL, Python, AWS Redshift, and Data Lake technologies.

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