Infrastructure Systems Manager - US Onsite

Motorola Solutions

Quick summary

Work type
On-site
Location
California
Salary
$90,000–$100,000 / yr
Posted
3 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $183k
This role $95k
$74k most similar roles pay here $237k

This role pays less than 98% of similar roles. Most pay $150,056–$216,423 — the shaded band above. At the midpoint, this role pays about $95k versus about $183k for comparable roles.

Based on 239 similar postings.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 120 open roles on FindRole.

Listed pay typically runs $120,000–$150,000 across 106 roles with salary data.

Most-posted roles

View all roles at Motorola Solutions

At a glance

TL;DR · Infrastructure Systems Manager - US Onsite

The Infrastructure Systems Manager role within the North America Command Center Software Deployment, Managed & Support Services and Success team involves managing day-to-day activities to meet contractual commitments outlined in maintenance agreements for public safety agencies. This includes coordinating with local service providers, ensuring customer satisfaction, and procuring necessary resources. The position requires expertise in remote diagnostics, system availability monitoring, and emergency service management using tools like Microsoft Windows Server, SQL Server, and Ops Manager (SCOM). Ideal candidates have a Bachelor's degree in IT or a related field, 3+ years of experience with public safety applications such as CAD/RMS/Mobile systems, and strong communication skills to work effectively both independently and within a team.

What you'll do

  • Manage daily activities to meet contractual commitments outlined in the Maintenance Agreement.
  • Lead relationships with local service partners and customers to ensure satisfaction.
  • Coordinate internal resources for maintenance and support activities.
  • Ensure compliance with response and restoration time commitments.
  • Monitor system availability metrics and report monthly to customers.
  • Identify new sales opportunities by working with customers and Motorola AEs.

What we're looking for

  • Bachelor's degree in IT or Technology field required.
  • At least 3 years of experience in Computer Science, Networking, Engineering, System Maintenance (public safety system preferred).
  • Proven track record working with enterprise hardware and software solutions; HP preferred.
  • Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) and SQL Server.
  • Ability to troubleshoot application system issues including hardware, network, and third-party components.
  • Excellent verbal and written communication skills for customer interactions.

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