As an IT Asset Management Process Analyst at State Street, you will support the definition, execution, and maintenance of ITAM processes across the asset lifecycle, maintaining documentation and SOPs to ensure consistent adoption. You will coordinate with technology teams and stakeholders to identify gaps and inefficiencies, track issues through resolution, and implement policies and standards. Additionally, you will document processes for audits and regulatory compliance, model business requirements, and represent project stakeholders in planning and development phases. Working closely with the Platform Team, you will translate technical solutions into understandable terms for non-technical audiences and drive operational efficiency by integrating ITAM practices with ITIL processes. This role requires 3-5 years of experience in process management, strong documentation skills, knowledge of IT infrastructure components, and proficiency with ITSM/ITAM tools like ServiceNow. Ideal candidates also have certifications such as CITAM or ITIL Foundation and experience with end-to-end operational processes in IT asset lifecycle management.
Skills
ServiceNow
ITIL
CI/CD
AWS
Kubernetes
PostgreSQL
Docker
Prometheus
Grafana
Python
SQL
Git
Jira
Confluence
Linux
Azure
Google Cloud Platform
Terraform
What you'll do
Support the definition, execution, and maintenance of IT Asset Management processes.
Maintain process documentation, SOPs, and handbooks for ITAM operations.
Coordinate with stakeholders to ensure consistent adoption of ITAM processes.
Perform process reviews to identify gaps and inefficiencies in controls.
Track and resolve process issues through closure, ensuring compliance.
Support the implementation and ongoing execution of ITAM policies and standards.
Drive operational efficiency by integrating ITAM practices with ITIL processes.
What we're looking for
3-5 years of experience in IT Asset Management processes.
Strong documentation skills for process frameworks and stakeholder engagement.
Understanding of IT infrastructure components and ITIL-aligned processes.
Experience with ITSM/ITAM tools like ServiceNow and data quality management.
Ability to drive operational efficiency through continuous improvement initiatives.
Market check
Salary context
This
$70,000–$118,750
range sits above
3%
of similar postings on FindRole.
Peer median band
$119,000–$198,000
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$125,237–$200,289
Middle half of comparable postings.
Based on 238 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About State Street
State Street Corporation is one of the world''s largest custodian banks and asset managers, providing investment servicing, investment management, and investment research to institutional investors. Industry: Financial Services & Asset Custody
State Street currently has
133 open roles
on FindRole.
Listed pay typically runs
$110,000–$180,000
across 131 roles with salary data.