Infrastructure Engineer, Digital Employee Experience Team

PNC

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Pittsburgh, PACleveland, OHDallas, TX
Salary
$86,250–$172,500 / yr
Posted
8 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $195k
This role $129k
$68k most similar roles pay here $259k

This role pays less than 91% of similar roles. Most pay $149,000–$240,887 — the shaded band above. At the midpoint, this role pays about $129k versus about $195k for comparable roles.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 51 open roles on FindRole.

Listed pay typically runs $86,250–$172,500 across 32 roles with salary data.

Most-posted roles

View all roles at PNC

At a glance

TL;DR · Infrastructure Engineer, Digital Employee Experience Team

Infrastructure Engineer - Digital Employee Experience Team As a member of the newly formed Digital Employee Experience team, you will focus on improving end-user experience by proactively identifying and solving problems to enhance productivity and reduce incidents. You will design, develop, and maintain automation scripts using SQL, PowerShell, and 1E SCALE while supporting Microsoft Configuration Manager, Intune, and Microsoft 365 services for device management and modern workplace initiatives. Your daily work involves managing Windows client infrastructure, performing SQL queries for reporting in Power BI, and implementing API integrations for system interoperability. You will also manage security tasks involving Zscaler configuration and participate in ITIL-based processes via ServiceNow. The role requires proficiency in automation, script development, and troubleshooting within a large-scale environment to resolve technical issues and improve the effectiveness of the support organization through proactive insights and data analysis.

What you'll do

  • Design, develop, and maintain automation scripts using SQL, PowerShell, and 1E SCALE.
  • Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance.
  • Administer Microsoft 365 services and contribute to modern workplace initiatives.
  • Perform SQL queries and create data reports using Power BI or similar tools.
  • Implement API integration concepts to ensure automation and system interoperability.
  • Provide technical support, troubleshooting, and configuration for Windows client infrastructure.
  • Manage incidents and changes through ITIL-based processes in ServiceNow.
  • Execute security-related tasks including Zscaler configuration and monitoring.

What we're looking for

  • A bachelor's degree or a comparable combination of education, job-specific certifications, and experience is required.
  • Candidates must have 3+ years of relevant or direct industry experience.
  • Proficiency in basic PowerShell scripting and familiarity with SQL and reporting tools are required.
  • Experience with Microsoft Configuration Manager (SCCM), Intune, M365, and Windows client environments is required.
  • A general understanding of ITIL principles for incident and change management is required.
  • Experience with the 1E Platform or similar platforms like NextThink and Systrack is preferred.
  • Experience in desktop engineering, IT support, or automation concepts is preferred.
  • Familiarity with ServiceNow or other ITSM tools is preferred.

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