HPS Team Leader

Electronic Arts

Hybrid

Quick summary

Work type
Hybrid
Location
Redwood City, CABucharest, Romania
Posted
10 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $191k
$128k most similar roles pay here $240k

This listing doesn't post a salary. Most similar roles pay $161,125–$221,750.

Based on 239 similar postings.

Employer

About Electronic Arts

Electronic Arts is a global leader in digital interactive entertainment, developing and publishing games for consoles, mobile, and PC under franchises including FIFA, Madden NFL, The Sims, Apex Legends, and Battlefield.

Electronic Arts currently has 94 open roles on FindRole.

Listed pay typically runs $122,300–$170,700 across 53 roles with salary data.

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At a glance

TL;DR · HPS Team Leader

The HPS Team Leader role at Electronic Arts's Information Technology group involves overseeing the local Hardware Procurement & Services team, ensuring flawless execution of tasks such as asset tagging, tracking, and firmware configuration. This leader will mentor team members, maintain inventory integrity through periodic audits, and manage complex international shipments while serving as a primary point of escalation for internal stakeholders and vendors. The ideal candidate has 3+ years of experience in IT support or logistics, with expertise in Microsoft Excel/Google Sheets and mobile operating systems. They must excel at managing escalations, resolving disputes, and possess advanced English communication skills to handle global stakeholder interactions effectively. This role demands a tech-savvy individual who is highly organized and detail-oriented, contributing to the seamless operation of EA's diverse technology needs across game development and corporate activities.

What you'll do

  • Oversee flawless execution of daily operations for the local HPS team.
  • Lead onboarding, training, and continuous mentoring of HPS Specialists.
  • Maintain integrity of physical inventory and digital asset management systems.
  • Serve as primary point of escalation for internal stakeholders and vendors.
  • Manage complex international shipment pipeline and specialized hardware procurement.
  • Identify bottlenecks and propose process improvements to global IT Manager.

What we're looking for

  • 3+ years of experience in IT support, asset management, or complex logistics.
  • Proven leadership and mentoring skills in a technical environment.
  • Expert-level proficiency in Microsoft Excel/Google Sheets for data management.
  • Experience managing escalations with vendors and internal stakeholders.
  • Strong knowledge of mobile operating systems (iOS, Android) and IT troubleshooting.
  • Advanced English communication skills for global stakeholder management.
  • Highly organized and detail-oriented approach to work.

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