below marketmost similar roles pay hereabove market
This role pays less than
77%
of similar roles. Most pay
$150,575–$207,625
— the blue band above.
At the midpoint, this role pays about
$145k
versus about
$179k
for comparable roles.
Based on 240 similar postings.
Employer
About AT&T
AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.
AT&T currently has
91 open roles
on FindRole.
Listed pay typically runs
$98,100–$196,000
across 81 roles with salary data.
The GNOC HQ Deputy Lead - Senior (Government) joins the National Security Team to manage the Global Network Operations Center, supporting a 24x7x365 network operations and maintenance program. This role serves as the primary backup to the Team Lead, overseeing approximately 25 personnel. Daily responsibilities include providing shift-level direction to Tier I and Tier II staff for monitoring, incident response, and service restoration. The individual will track SLA attainment, ticket metrics, and workload distribution while coordinating with engineering, cyber, provisioning, and field support teams. Key skills include experience in government network operations, root cause analysis, and continuous service improvement. Required technical familiarity includes LAN, WAN, transport, voice, video, collaboration, monitoring, service desk, and cyber operations support within classified government customer environments.
Manage daily operations for a 24x7x365 network operations mission with a team of 25+ personnel.
Provide shift-level direction to Tier I and Tier II staff for monitoring, incident response, and service restoration.
Track SLA attainment, ticket metrics, and workload distribution while elevating risks to the Team Lead.
Coordinate responses to high-priority incidents, outages, service degradations, and scheduled maintenance windows.
Support root cause analysis, corrective action tracking, and continuous service improvement initiatives.
Oversee scheduling, shift coverage, training, mentoring, and performance input for staff.
Generate operational reports and provide status updates to the customer and leadership.
Ensure compliance with security protocols, service management processes, and contract performance standards.
What we're looking for
Must possess a TS/SCI clearance with a polygraph.
Must have 10 years of experience based on a High School degree, or 8 years with an Associate’s, 6 years with a Bachelor’s, 4 years with a Master’s, or 2 years with a PhD.
Experience serving as a deputy, assistant, acting, shift, or operations lead in a government network operations, service desk, or mission operations environment.
Experience supporting a large, distributed team and maintaining continuity of operations across shifts, schedules, and competing priorities.
Experience supporting classified government customer environments and coordinating priorities across multiple technical and functional teams.
LAN
WAN
Cisco IOS
Juniper JUNOS
Brocade
Foundry OS
OSPF
BGP
VRRP
HSRP
MPLS
LSP
GRE
VLAN
Service Now
Network Monitoring
Configuration Management
Incident Response
Layer 2 Switching