This role pays less than
51%
of similar roles. Most pay
$157,025–$223,175
— the shaded band above.
At the midpoint, this role pays about
$190k
versus about
$190k
for comparable roles.
Based on 240 similar postings.
Employer
About Chime
Chime is a financial technology company offering mobile-first banking services including fee-free checking accounts, savings accounts, and a secured credit builder card through partner banks. Industry: Financial Technology & Neobanking
Chime currently has
26 open roles
on FindRole.
Listed pay typically runs
$207,000–$207,000
across 26 roles with salary data.
Chime is hiring a senior-level Genesys Platform Lead to oversee the migration and ongoing management of its enterprise contact center to Genesys Cloud CX, ensuring optimal configuration, integration with CRM, WFM, bots, and identity systems, and rigorous governance. The role involves reviewing architectural decisions, leading complex initiatives like AI platform integrations and IVR redesigns, managing vendor relationships, and driving continuous improvement through data analysis. Key responsibilities include participating in CAB governance to ensure safe deployments and building institutional knowledge through documentation. Ideal candidates have over five years of contact center platform operations experience with deep hands-on Genesys Cloud CX expertise, strong solution architecture skills, and the ability to manage complex technical programs and communicate effectively across teams.