Field Service Engineer

DoorDash, Inc

Quick summary

Work type: On-site
Location: Dublin, CA
Salary: $101,400–$149,000 / yr
Posted: 4 days ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $158k

This role $125k

$90k most similar roles pay here $206k

This role pays less than 75% of similar roles. Most pay $124,700–$191,500 — the shaded band above. At the midpoint, this role pays about $125k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 241 open roles on FindRole.

Listed pay typically runs $130,600–$192,000 across 151 roles with salary data.

Most-posted roles

View all roles at DoorDash, Inc

At a glance

TL;DR · Field Service Engineer

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The Field Service Engineer role at DoorDash is a senior position within the autonomy and robotics commercialization team, focusing on enhancing robotic systems used by millions. This engineer will ensure high performance and reliability in live deployment environments, diagnosing and resolving complex technical issues independently while collaborating across Engineering, Product, and Operations teams. Key responsibilities include monitoring robot performance, leading field-driven initiatives for system improvements, and developing scalable troubleshooting methodologies. The ideal candidate has 3-5 years of experience supporting hardware systems or robotics in operational settings, with strong analytical skills and proficiency in scripting languages like Python or Bash. They should also be familiar with logging tools and data analysis methodologies to drive continuous improvement in robot uptime and operational efficiency.

Skills

Python Bash SQL CI/CD Kubernetes AWS Terraform Docker Prometheus Grafana 5 Whys Fishbone Analysis FMEA PostgreSQL Git Jenkins

What you'll do

Serve as primary technical support for deployed robotic systems in assigned regions.
Monitor robot performance to identify trends and opportunities for improvement.
Diagnose and resolve complex hardware, software, and system-level issues independently.
Lead field-driven reliability initiatives to improve robot uptime and operational efficiency.
Communicate actionable insights from the field to engineering teams for product improvements.
Validate new releases in live environments and provide feedback for continuous improvement.

What we're looking for

Bachelor's degree in Engineering, Robotics, or related field (or equivalent experience).
3–5 years of experience supporting hardware systems, robotics, or autonomous systems.
Strong technical troubleshooting skills across hardware, software, and operational workflows.
Experience working cross-functionally with engineering, product, operations teams.
Excellent communication skills to translate technical findings into actionable recommendations.
Willingness to travel and support deployed robotic operations as needed.
Familiarity with logging tools, telemetry systems, debugging platforms, and data analysis.

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