Engineering Manager, AI Applications

Plaid

Quick summary

Work type
On-site
Location
New York, NY
Salary
$216,000–$367,200 / yr
Posted
18 days ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $207k
This role $292k
$143k most similar roles pay here $391k

This role pays more than 93% of similar roles. Most pay $167,550–$246,150 — the shaded band above. At the midpoint, this role pays about $292k versus about $207k for comparable roles.

Based on 240 similar postings.

Employer

About Plaid

Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure

Plaid currently has 77 open roles on FindRole.

Listed pay typically runs $190,800–$262,800 across 76 roles with salary data.

Most-posted roles

View all roles at Plaid

At a glance

TL;DR · Engineering Manager, AI Applications

Join Plaid’s AI Applications Team as a senior leader driving the integration of AI into financial services, shaping the future of fintech. You will lead a team of four engineers, setting goals and providing coaching to develop their skills while defining long-term strategy in collaboration with technical and product leaders across Plaid. Responsibilities include scaling successful AI-powered customer experiences, such as enhancing our homegrown support agents and architecting seamless conversational interfaces for financial data management. Essential qualifications involve hands-on experience with large language models (LLMs) for product development, including prompt engineering, fine-tuning, and semantic search, alongside a deep understanding of user needs through research and experimentation. Familiarity with privacy-sensitive environments is also beneficial as Plaid navigates the evolving AI-fintech landscape.

What you'll do

  • Lead the development and evolution of preferred integration patterns for Plaid with AI providers.
  • Redefine how Plaid’s consumer link experience embeds into conversational interfaces seamlessly.
  • Architect a trust layer for agentic commerce to become an industry standard.
  • Scale and extend existing successful bets on AI-powered customer experiences.
  • Develop next-step improvements in homegrown customer support agents, including multi-turn systems.
  • Extend the agentic system to support critical parts of the customer journey with high ROI.

What we're looking for

  • Hands-on experience building and shipping products with LLMs.
  • Expertise in prompt engineering, fine-tuning, and RAG techniques.
  • Proficiency in semantic search using vector databases and embedding models.
  • Ability to understand customer needs through user research and experimentation.
  • Strong balance of divergent and convergent thinking for project development.
  • Experience in agent orchestration and evaluation framework implementation.
  • Passionate about generative AI applications and continuous learning.

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