Document Support Engineer , Any location, Canada | Coalition, Inc.

Coalition

Remote

Quick summary

Work type
Remote
Location
Canada
Salary
$64,000–$64,000 / yr
Posted
6 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $180k
This role $64k
$44k most similar roles pay here $255k

This role pays less than 99% of similar roles. Most pay $152,150–$207,350 — the shaded band above. At the midpoint, this role pays about $64k versus about $180k for comparable roles.

Based on 238 similar postings.

Employer

About Coalition

Coalition is a cyber insurance and security company that combines comprehensive cyber insurance coverage with active risk management tools to help organizations prevent and respond to cyber incidents. Industry: Cyber Insurance & Risk Management

Coalition currently has 17 open roles on FindRole.

Listed pay typically runs $131,450–$131,450 across 14 roles with salary data.

Most-posted roles

View all roles at Coalition

At a glance

TL;DR · Document Support Engineer , Any location, Canada | Coalition, Inc.

As a Document Support Engineer at Coalition’s Documents Platform team in Canada, you will work closely with Software Engineers, Product Managers, and Production Underwriters to develop and maintain document templates for insurance products. Your daily tasks include translating product requirements into schema-driven templates, debugging and optimizing these templates, and ensuring high-quality document generation across various lines of insurance. You will use scripting languages like Python or JavaScript, along with HTML and templating technologies such as Jinja, to create production-ready code. This role requires a strong understanding of structured data formats and the ability to manage multiple projects simultaneously while collaborating effectively in a fast-paced environment. Coalition’s platform supports large-scale document creation and analysis, making this an ideal position for those passionate about problem-solving and continuous improvement in insurance documentation.

What you'll do

  • Own the full lifecycle of document templates from design to maintenance.
  • Translate insurance product requirements into accurate, compliant, and reusable templates.
  • Develop and debug document templates, diagnosing issues with data mapping and layout.
  • Maintain high document quality by writing and executing test plans across environments.
  • Triage and resolve document-related requests using tools like Jira for workload management.

What we're looking for

  • Experience in at least one scripting or programming language (Python, Go, JavaScript).
  • Strong problem-solving and debugging skills for complex systems.
  • Familiarity with HTML and templating technologies like Jinja.
  • Comfort working with structured data formats such as JSON.
  • High attention to detail and quality in customer-facing documents.
  • Ability to manage multiple projects simultaneously using tools like Jira.
  • Strong collaboration skills with cross-functional teams.

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