Director, Technical Product Management

McDonald’s Corporation

Actively hiring
Columbus, OH Posted 13 days ago $168,350–$218,860 / year
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At a glance

AI generated

TL;DR

The Director of Technical Product Management role within the Global Technology Enterprise Products & Platforms (EPP) Team at McDonald’s involves technical ownership and end-to-end delivery for technology portfolios on the ServiceNow platform, focusing on enterprise service management. This position requires driving product roadmaps in collaboration with business partners to influence strategy and develop technology solutions that address complex operational challenges. The ideal candidate will have 7-10 years of experience in digital transformation roles, including extensive ServiceNow expertise, and must be adept at managing high-performing teams in a matrixed environment. Key skills include agile leadership, vendor management, and the ability to foster innovation while ensuring system stability and performance. This role demands strong technical acumen and strategic thinking to support McDonald’s global technology initiatives.

Skills

ServiceNow Agile CI/CD Python SQL Vendor Management Cloud Services Databases Incident Management Change Management Problem Resolution Project Management Scrum Kanban DevOps APIs RESTful APIs JSON XML Linux Windows Server AWS Azure GCP PostgreSQL MongoDB Jira Confluence Git GitHub Terraform Docker Kubernetes Prometheus Grafana

What you'll do

  • Define and prioritize product roadmaps with business partners.
  • Drive technology strategy and roadmap alignment across global markets.
  • Lead the development and launch of new technology products and features.
  • Build and lead a high-performing team to achieve performance goals.
  • Manage vendor relationships, contracts, and service level agreements.
  • Ensure system availability, stability, and performance for applications.
  • Foster innovation by exploring emerging technologies and product diversification.

What we're looking for

  • 7-10+ years of experience in Enterprise Service Management or digital transformation roles.
  • At least 3 years of hands-on experience with the ServiceNow platform for strategy and optimization.
  • Proven leadership in managing high-performing product and engineering teams.
  • Strong background in technology trends, agile methodologies, and matrixed environments.
  • Expertise in vendor management, including contract negotiation and performance evaluation.
  • Demonstrated ability to lead new product integration and successful product launches.
  • Effective communication and problem-solving skills for complex technical challenges.

Market check

Salary context

This $168,350–$218,860 range sits above 36% of similar postings on FindRole.

Peer median band

$168,800–$258,750

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$165,550–$245,000

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About McDonald’s Corporation

McDonald’s Corporation is the world's largest fast-food chain by revenue, operating over 40,000 locations in more than 100 countries.

McDonald’s Corporation currently has 64 open roles on FindRole.

Listed pay typically runs $138,207–$172,758 across 62 roles with salary data.

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View all roles at McDonald’s Corporation

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