Digital Support Intelligent Automation Solutions Engineer

Autodesk

Remote

Quick summary

Work type
Remote
Location
Vancouver, BC, Canada
Salary
$76,000–$136,730 / yr
Posted
2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $162k
This role $106k
$62k most similar roles pay here $208k

This role pays less than 95% of similar roles. Most pay $135,000–$188,662 — the shaded band above. At the midpoint, this role pays about $106k versus about $162k for comparable roles.

Based on 240 similar postings.

Employer

About Autodesk

Autodesk is a global leader in 3D design, engineering, and entertainment software, enabling users to imagine, design, and create a better world.

Autodesk currently has 39 open roles on FindRole.

Listed pay typically runs $139,000–$249,260 across 38 roles with salary data.

Most-posted roles

View all roles at Autodesk

At a glance

TL;DR · Digital Support Intelligent Automation Solutions Engineer

The Digital Support Intelligent Automation Solutions Engineer role within the Digital Support Technology Transformation Team at Autodesk is designed for an experienced builder with a solution-architect mindset to tackle real operational pain points by designing and implementing automation solutions. Day-to-day responsibilities include collaborating with stakeholders, building prototypes and POCs, integrating enterprise systems like Salesforce Service Cloud and Snowflake, and creating lightweight internal tools such as Slackbots and web-based UIs. The ideal candidate has 3+ years of experience in automation and AI-assisted workflows, proficiency in languages like Python or JavaScript, and hands-on experience with platforms such as n8n and Copilot Studio. Additionally, the role requires expertise in API design, data security, and collaboration across cross-functional teams to deliver measurable business value.

What you'll do

  • Design and build automation solutions to address operational pain points for Customer Technical Success teams.
  • Rapidly develop POCs to test feasibility of technical approaches and iterate based on feedback.
  • Integrate automation solutions with enterprise systems, APIs, AI tools, and data sources like Salesforce or Snowflake.
  • Build production-ready prototypes that are reusable, secure, maintainable, and scalable.
  • Troubleshoot and enhance reliability of pilot projects by implementing logging, error handling, and observability practices.
  • Document technical designs, integration patterns, and handoff requirements for solutions transitioning to platform teams.

What we're looking for

  • 3+ years of experience building automation, integration, or AI-assisted workflow solutions.
  • Proven ability to design and deliver intelligent automation tools creating measurable business value.
  • Experience with Salesforce Service Cloud automations using Salesforce Flow and API integrations.
  • Hands-on experience building AI-enabled solutions using Python, JavaScript, or similar languages.
  • Ability to build lightweight internal UIs for prototypes (e.g., Streamlit, React).
  • Expertise in integrating multiple data sources into internal tools and Slackbots.
  • Understanding of data security, identity management, PII handling, and secrets management.

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