Desktop Manager

Leidos

Actively hiring
Bethesda, MD Posted 24 days ago $65,650–$118,675 / year
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At a glance

AI generated

TL;DR

Leidos' Health and Services Sector is hiring a Desktop Support Manager to lead a team of approximately 10 desktop engineers in Bethesda, MD, focusing on maintaining and optimizing a secure Windows enterprise environment. This role involves overseeing the design and maintenance of Windows 11 images, providing advanced troubleshooting for complex issues, managing endpoint security, and ensuring compliance with regulatory standards such as Federal or NIH guidelines. The Desktop Support Manager will also lead root cause analysis efforts, mentor team members, and ensure adherence to service level agreements using tools like ServiceNow. Required qualifications include a bachelor’s degree in computer science or equivalent experience, 7+ years of enterprise desktop support, and strong hands-on expertise with Windows environments, Active Directory, endpoint security controls, and image creation tools. Preferred candidates have experience in federal settings and managing virtualization environments.

Skills

Windows Active Directory Group Policy ServiceNow Endpoint Security Image Creation Tools DNS DHCP SCCM Intune MEDC MFA ITIL CompTIA Security+ CompTIA Network+ Microsoft Certifications

What you'll do

  • Oversee the design and optimization of Windows 11 desktop images.
  • Serve as final escalation point for complex Active Directory and endpoint security issues.
  • Manage application packaging, testing, validation, and controlled deployments.
  • Ensure compliance with Federal, NIH, or other regulatory standards in secure environments.
  • Lead a team of approximately 10 desktop engineers in technical guidance and development.

What we're looking for

  • US Citizen or Green Card Holder with ability to obtain Public Trust Clearance.
  • Bachelor’s degree in computer science or related field (or equivalent experience).
  • 7+ years of enterprise desktop support experience and 3+ years leadership/supervisory experience.
  • Strong hands-on expertise with Windows 11, Active Directory, Group Policy, endpoint security controls, image creation tools, and ServiceNow.
  • Experience operating in secure, regulated, or government environments.
  • Excellent troubleshooting skills and strong written/verbal communication abilities.

Market check

Salary context

This $65,650–$118,675 range sits above 1% of similar postings on FindRole.

Peer median band

$136,350–$220,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$148,500–$214,500

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Leidos currently has 199 open roles on FindRole.

Listed pay typically runs $107,900–$195,050 across 187 roles with salary data.

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