Customer Integrity & Threat Detection Manager

SpaceX

Confirmed live today Low trust

Quick summary

Work type
On-site
Location
Redmond, WA
Salary
$135,000–$205,000 / yr
Posted
90 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $171k
This role $170k
$121k $214k
below market most similar roles pay here above market

This role pays more than 60% of similar roles. Most pay $137,500–$205,250 — the blue band above. At the midpoint, this role pays about $170k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.

SpaceX currently has 851 open roles on FindRole.

Listed pay typically runs $130,000–$165,000 across 590 roles with salary data.

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At a glance

TL;DR · Customer Integrity & Threat Detection Manager

The Customer Integrity & Threat Detection Manager (Starlink) joins the team responsible for maintaining service trust by detecting and preventing misuse by illicit operators. This role involves proactively identifying platform integrity risks, designing solutions to priority threats, and investigating reactive issues such as scams, fraud, and illicit activities. The manager must balance enforcement measures with customer privacy while executing investigations that avoid disproportionate collateral impacts. Key responsibilities include owning process improvements, representing the team in cross-functional groups, and conducting periodic reviews for legal compliance. Candidates must utilize data querying languages like SQL, scripting languages like Python, geospatial tools such as ArcGIS, and statistical software like R. The work focuses on combating illicit operators and managing cybersecurity operations, threat detection, and vulnerability assessments in high-stakes environments.

What you'll do

  • Proactively identify and assess platform integrity and abuse risks.
  • Design and develop solutions to priority risks and own their deployment.
  • Reactively investigate issues such as scams, fraud, and illicit activities.
  • Conduct periodic reviews to support legal and compliance obligations.
  • Execute enforcement measures while ensuring customer privacy and avoiding overreach.
  • Establish expertise in investigative techniques, technologies, or abuse prevention strategies.

What we're looking for

  • Bachelor's degree and 6+ years of professional experience in global affairs, intelligence, or investigations.
  • 8+ years of professional experience in global affairs, intelligence, or investigations in lieu of a degree.
  • 6+ years of experience with data querying languages (SQL), scripting languages (Python), geospatial tools (ArcGIS), and/or statistical software (R).
  • 6+ years of experience investigating, mitigating, or dealing with illicit operators such as fraud, abuse, or cybersecurity.
  • 3+ years owning and driving improvements in processes, technology, or business areas to improve customer integrity.
  • Experience in cybersecurity operations, threat detection, or vulnerability assessment in high-stakes environments (preferred).
  • Experience with research and intelligence analytic techniques, including open-source intelligence (OSINT) data techniques (preferred).
  • Must be a U.S. citizen, national, lawful permanent resident, refugee, asylee, or eligible for required Department of State authorizations.

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