Careers | What do you want to build?

Block

Quick summary

Work type
On-site
Location
San Francisco, CA
Posted
66 days ago

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Salary context

How this pay compares to similar roles

Similar $180k
$106k most similar roles pay here $248k

This listing doesn't post a salary. Most similar roles pay $152,150–$207,350.

Based on 239 similar postings.

Employer

About Block

Block, Inc. (formerly Square) is a financial technology company operating the Square merchant payments ecosystem, Cash App peer-to-peer payments, TIDAL music streaming, and Bitcoin-focused financial services. Industry: Financial Technology & Payments

Block currently has 247 open roles on FindRole.

Listed pay typically runs $184,500–$276,800 across 54 roles with salary data.

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View all roles at Block

At a glance

TL;DR · Careers | What do you want to build?

As a SSOM Program Manager at Block, you will join a lean, cross-functional team responsible for managing Block’s most critical regulatory commitments. Your role involves championing AI and automation tools to streamline workflows, reduce risk, and improve accuracy in high-stakes environments. You’ll identify opportunities for automation across various regulatory processes, build scalable frameworks, and collaborate with Compliance, Legal, Data Science, BizOps, and Engineering teams to implement these solutions. Key responsibilities include defining an AI roadmap, optimizing tooling, translating technical capabilities into practical use cases, and measuring KPIs to report insights to leadership. The ideal candidate has 8+ years of experience in program management or a related field, with a strong background in regulated industries such as fintech, financial services, and familiarity with AML/BSA regulations. Proficiency in AI tools, workflow automation platforms, and change management is essential for this role that demands both technical expertise and exceptional interpersonal skills to influence stakeholders effectively.

What you'll do

  • Champion AI and automation adoption within SSOM and across teams.
  • Identify and build high-impact automation opportunities in regulatory workflows.
  • Own and deliver a rolling roadmap of AI-powered initiatives for SSOM.
  • Drive continuous improvement of program management tooling and workflow enhancements.
  • Translate technical capabilities of AI tools into clear, practical guidance for stakeholders.
  • Develop scalable frameworks to ensure consistent governance and remediation execution.
  • Define and track KPIs for AI and automation initiatives, reporting insights regularly.

What we're looking for

  • 8+ years experience in program management or related field
  • Proven track record of driving process improvement and technology adoption
  • Experience leading change management initiatives in complex environments
  • Strong analytical skills with comfort in handling remediation metrics
  • Deep understanding of AI tools and automation platforms
  • Familiarity with regulated industries, AML/BSA, CFPB supervision preferred
  • Ability to influence stakeholders without direct authority

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