Bill Pay Product Associate, Banking Payments

What you'll do

• Manage the end-to-end product lifecycle for digital business loan payment experiences.
• Define customer journeys and strategic platform initiatives in partnership with technical and design teams.
• Translate business goals into clear requirements, user stories, and workflows.
• Lead discovery and research to identify customer needs for the product roadmap.
• Maintain a prioritized product backlog aligned with the strategic vision and value proposition.
• Track and improve key performance indicators including cost, functionality, risk, and reliability.

What we're looking for

• 4 years of experience in product management or a closely related domain.
• Demonstrated customer-first product thinking, including problem definition, prioritization, and measurable outcomes.
• Knowledge of the product development life cycle, user experience design, and data analytics.
• Proven ability to lead discovery, ideation, requirements definition, and value delivery across the product life cycle.
• Bachelor’s degree in Computer Science, Engineering, Business, or a comparable field, or equivalent practical experience.
• Experience working in a highly matrixed, complex organization (preferred).
• Familiarity with artificial intelligence tooling, such as workflow automation, generative AI tools, or agent-based workflows (preferred).
• Authorized to work for any employer in the US.