AVP, Reliability Engineer - OnePay

Synchrony

Hybrid

Quick summary

Work type
Hybrid
Location
Alpharetta, GA · Chicago · Stamford, CT · Dallas, TX · New York, NY
Salary
$100,000–$170,000 / yr
Posted
1 day ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $174k
This role $135k
$87k most similar roles pay here $225k

This role pays less than 75% of similar roles. Most pay $137,000–$211,400 — the shaded band above. At the midpoint, this role pays about $135k versus about $174k for comparable roles.

Based on 240 similar postings.

Employer

About Synchrony

Synchrony is a premier consumer financial services company and one of the nation’s largest providers of private-label and co-branded credit cards, alongside promotional financing and FDIC-insured savings products.

Synchrony currently has 15 open roles on FindRole.

Listed pay typically runs $110,000–$185,000 across 15 roles with salary data.

Most-posted roles

View all roles at Synchrony

At a glance

TL;DR · AVP, Reliability Engineer - OnePay

The AVP, Reliability Engineer at Synchrony Financial’s OnePay team is a senior-level technologist responsible for ensuring the high availability and performance of applications supporting OnePay integrations. This role involves driving cross-functional investigations to resolve production issues, enhancing observability through monitoring tools like Splunk and New Relic, and implementing automation using AIOps approaches. The ideal candidate will have hands-on experience with DevOps and SRE principles, proficiency in scripting languages such as Python or Bash, and familiarity with cloud providers like AWS, Azure, and GCP. They must also possess strong analytical skills and the ability to communicate effectively across various stakeholders, including partner teams and leadership. This role demands a deep understanding of distributed systems and application support processes, along with experience in CI/CD pipelines and incident management tools.

What you'll do

  • Drive cross-functional investigations to analyze production defects, troubleshoot systems, and implement fixes.
  • Ensure dependability and scalability of OnePay-integrated applications by partnering with various technical teams.
  • Enhance observability through monitoring capabilities and alert quality improvements using tools like Splunk and New Relic.
  • Design and implement monitoring and metrics for adherence to service SLAs/SLOs, performance tracking, and operational efficiency.
  • Develop automation and AIOps solutions to detect reliability gaps, reduce noise, and expedite incident response.

What we're looking for

  • 5+ years of experience in reliability engineering, application development, or production support.
  • Proficiency in DevOps concepts and Site Reliability Engineering (SRE) principles.
  • Hands-on experience with scripting/automation using Python, Bash, JavaScript, PowerShell, Go, etc.
  • Strong understanding of cloud concepts including containerization, message queues, load balancing, and high availability patterns.
  • Excellent communication skills and ability to interact effectively with diverse audiences.
  • Demonstrated experience troubleshooting distributed systems in cloud environments.
  • Knowledgeable in UNIX Operating System fundamentals and network programming concepts.

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