Associate System Owner

Electronic Arts

Hybrid

Quick summary

Work type
Hybrid
Location
Hyderabad, Telangana, India
Posted
2 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $160k
$111k most similar roles pay here $204k

This listing doesn't post a salary. Most similar roles pay $125,100–$194,915.

Based on 239 similar postings.

Employer

About Electronic Arts

Electronic Arts is a global leader in digital interactive entertainment, developing and publishing games for consoles, mobile, and PC under franchises including FIFA, Madden NFL, The Sims, Apex Legends, and Battlefield.

Electronic Arts currently has 75 open roles on FindRole.

Listed pay typically runs $122,300–$184,000 across 41 roles with salary data.

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At a glance

TL;DR · Associate System Owner

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As an Associate Systems Owner at Electronic Arts, you will join the Fan Growth team within the Customer Experience organization, focusing on enhancing fan engagement and support through technology. Your role involves managing a systems portfolio to deliver player-first experiences by collaborating with engineering teams and cross-functional stakeholders. You will develop system strategies aligned with business goals, introduce new systems, and manage backlogs while ensuring proactive communication and documentation. Key responsibilities include creating BRDs for complex projects, engaging end-users to understand their needs, and advocating for innovative solutions using AI and emerging technologies. Ideal candidates have 3+ years of experience in technology roles, familiarity with Agile methodologies, and a background in customer service tools and data warehouse concepts. This role demands strong analytical skills, effective communication, and the ability to thrive in a rapidly evolving technical environment.

Skills

Agile Python SQL CRM Admin tools Data warehouse concepts System integration principles Business Requirement Documents (BRDs) Technical specifications AI technologies CI/CD

What you'll do

  • Manage a systems portfolio to align with EA's business goals and fan experiences.
  • Build and maintain strong partnerships with technology teams for full-spectrum solutions.
  • Prioritize and manage system backlogs, keeping stakeholders informed of changes.
  • Identify and mitigate risks in system development, creating effective contingency plans.
  • Document and share knowledge accurately across engineering and Fan Care teams.
  • Engage end-users to understand practical use cases and improve tool usability.

What we're looking for

  • 3+ years of experience in Computer Science, Information Systems, or related fields.
  • 2+ years working with Customer Service tools (CRMs, Admin tools) in Technical or Program Management roles.
  • Proven ability to transform complex business needs into high-quality Business Requirement Documents and technical specifications.
  • Experience using Agile methodologies to manage stakeholder interests with a people-first approach.
  • Strong communication skills for advocating and implementing innovative AI solutions.
  • Proficiency in managing ambiguity through analytical thinking and decisive communication in evolving environments.

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