This role pays less than
93%
of similar roles. Most pay
$152,225–$205,000
— the shaded band above.
At the midpoint, this role pays about
$122k
versus about
$179k
for comparable roles.
Based on 239 similar postings.
Employer
About Motorola Solutions
Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.
Motorola Solutions currently has
103 open roles
on FindRole.
Listed pay typically runs
$110,250–$145,000
across 90 roles with salary data.
The Technical Success Administrator role at Motorola Solutions is a senior position within the CCSW Technical Success team, focusing on Emergency Call Management (ECM) to drive cloud and hybrid product adoption. This role involves resolving post-deployment issues, diagnosing low-usage problems, and configuring workflows for seamless integration with customer infrastructure. Key responsibilities include advanced technical support, remote coaching of customers, and ensuring high satisfaction levels through effective communication and resource management. The ideal candidate should have a Bachelor’s degree or equivalent experience in IT support, along with certifications like MCSE and CCNA, and expertise in Windows Server, Active Directory, and VOIP applications. Knowledge of cloud technologies such as Azure or AWS, VMware virtualization, and GIS applications is desired. This role demands strong technical skills and the ability to handle complex system architectures while maintaining customer relationships across North America.