Technical Operations Technician

Accenture

Hybrid

Quick summary

Work type: Hybrid
Location: CAOHCODCILMDMAMNNYNJWA
Posted: 4 days ago
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $163k

$121k most similar roles pay here $202k

This listing doesn't post a salary. Most similar roles pay $132,550–$193,000.

Based on 240 similar postings.

Employer

About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 146 open roles on FindRole.

Listed pay typically runs $94,400–$266,300 across 95 roles with salary data.

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At a glance

TL;DR · Technical Operations Technician

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As a Technical Operations Technician at Accenture, you will join a dynamic team responsible for maintaining and supporting production and development systems across various platforms. Your day-to-day duties include providing hardware and software support, implementing technology solutions, and troubleshooting issues to ensure minimal downtime. You will collaborate with cross-functional teams to enhance system performance and reliability while documenting technical processes and staying updated on the latest trends in IT Infrastructure Operations, TCP/IP Networking, and server operating systems. Advanced proficiency in these areas is essential, along with experience deploying network infrastructure such as wireless access points and layer 3 switches. This role requires a minimum of two years of relevant work experience and one or more networking/Linux/cloud certifications. You will contribute to the development and implementation of new technologies to improve operational efficiency, working both independently and collaboratively in a fast-paced environment.

Skills

AWS GCP Azure Linux TCP/IP Wireless Networking Layer 3 Switches Routers UniFi Meraki CI/CD IT Infrastructure Operations Infrastructure Event Management Network Infrastructure Deployment Documentation Troubleshooting Cross-functional Collaboration System Performance Enhancement

What you'll do

Provide ongoing technical support and maintenance for production and development systems.
Troubleshoot and resolve hardware and software issues across server and network areas.
Implement technology at the operating system level for specific software solutions.
Document technical processes to improve knowledge sharing within the team.
Stay updated with latest technology trends to ensure optimal service delivery.
Assist in developing and implementing new technologies to enhance operational efficiency.

What we're looking for

Minimum 2 years of IT Infrastructure Operations experience.
Advanced proficiency in TCP/IP Networking, Server Operating Systems, and Wireless Networking Technologies.
Possession of one or more networking/Linux/cloud certifications (Cisco, Juniper, Redhat, CompTIA, LPI, AWS, GCP, Azure).
Experience deploying and troubleshooting network infrastructure such as wireless access points, layer 3 switches, and routers.
Ability to work independently and contribute effectively in team discussions.

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