Technical Architect

Concentrix

Quick summary

Work type: On-site
Location: Cincinnati, OH
Salary: $82,202–$137,186 / yr
Posted: 4 days ago
Closes: Jul 9, 2026
Nearby: 72 roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $196k

This role $110k

$63k most similar roles pay here $261k

This role pays less than 97% of similar roles. Most pay $161,351–$230,500 — the shaded band above. At the midpoint, this role pays about $110k versus about $196k for comparable roles.

Based on 240 similar postings.

Employer

About Concentrix

Concentrix is a global customer experience solutions company providing technology-infused customer engagement services to world-class brands across multiple industries. Industry: Business Process Outsourcing & Customer Experience

Concentrix currently has 2 open roles on FindRole.

Most-posted roles

View all roles at Concentrix

At a glance

TL;DR · Technical Architect

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The Technical Architect role at Concentrix CVG Customer Management Group in Cincinnati, OH, involves leading the design and implementation of Salesforce Service Cloud and Experience Cloud portals. This senior-level position requires overseeing project vision, communicating complex technical issues to stakeholders, and ensuring compliance with industry standards. Key responsibilities include documenting functional specifications, guiding development teams, and providing leadership for solution implementation. The ideal candidate will have a Master’s degree in Computer Science or related field and at least two years of experience in Salesforce CRM Development, App Development, Lightning, Scripting, Cloud Security, and Database Management. This role demands expertise in cutting-edge technologies to address large-scale business challenges within the customer management domain.

Skills

Salesforce Service Cloud Experience Cloud Lightning App Development Scripting Cloud Security Database Management CI/CD Agile SOA RESTful APIs OAuth SAML JSON XML JavaScript CSS HTML SQL Python PostgreSQL AWS Kubernetes

What you'll do

Lead design and development of portals using Salesforce Service Cloud and Experience Cloud.
Document functional specifications for technical projects and solutions.
Communicate project vision and solution design to the development team.
Ensure compliance with industry standards and best practices in cloud security.
Provide oversight and leadership during solution implementation phases.

What we're looking for

Master’s degree in Computer Science, Data Science, Mathematics, or a closely related technical field required.
At least two years of experience in Salesforce CRM Development and Administration.
Experience with App Development, Lightning, Scripting, Cloud Security, and Database Management needed.
Ability to lead design, development, and implementation of portals using Salesforce Service Cloud and Experience Cloud.
Must communicate project vision and solution design effectively to development staff and stakeholders.

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