Support Engineer, Staff

Company:

Qualcomm Technologies, Inc.

Job Area:

Engineering Services Group, Engineering Services Group > Support Engineering

General Summary:

As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.

Minimum Qualifications:

• Bachelor's degree and 4+ years of Support Engineering or related work experience.
OR
Associate's degree and 5+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 6+ years of Support Engineering or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Principal Duties and Responsibilities:

Lab Tech requirement:

• Proficient in different operating systems including Windows and Linux
• Proficient in Microsoft Office Products such as Excel, PowerPoint, Word
• Proficient in documentation processes and procedures
• Proficient in Testing methodology
• Good understanding of Python scripts
• Proficient in Debugging methodology and problem solving
• Proficient in Mutli-Tasking and handing multiple tasks in parallel
• Background in wireless, automation is preferred

Daily tasking

• Lab inventory tracking and updating
• Swapping and installing different lab and testing equipment
• Reviewing logs and providing feedback
• Provide daily status report and updates on tasking
• Organize the lab equipment keep the lab tight and clean.
• Using problem solving skills to solve issues that might arise in the lab
• Support if needed running testing
• Install tools and software on PCs
• Maintain lab PCs and debug any tools issues that arise from automation
• Monitor test results and report issues when arise

Other Skills

• Proficient in communication skills
• Ability to operate in dynamic environments
• Ability to learn, adapt quickly and take initiative
• Strong attention to details

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:

$47.70 - $71.54

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm.  We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus).  In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.

For more details click Job Post.