Support Engineer, Anti-Cheat

Electronic Arts

Hybrid

Quick summary

Work type
Hybrid
Location
Kirkland, WA
Salary
$122,300–$158,500 / yr
Posted
13 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $171k
This role $140k
$112k most similar roles pay here $215k

This role pays less than 75% of similar roles. Most pay $142,050–$199,125 — the shaded band above. At the midpoint, this role pays about $140k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Electronic Arts

Electronic Arts is a global leader in digital interactive entertainment, developing and publishing games for consoles, mobile, and PC under franchises including FIFA, Madden NFL, The Sims, Apex Legends, and Battlefield.

Electronic Arts currently has 96 open roles on FindRole.

Listed pay typically runs $122,300–$170,700 across 55 roles with salary data.

Most-posted roles

View all roles at Electronic Arts

At a glance

TL;DR · Support Engineer, Anti-Cheat

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As a Support Engineer on the SPEAR Anti-Cheat Engineering team at Electronic Arts, you will work to maintain and enhance Javelin, EA’s anti-cheat technology, ensuring fair play across multiple PC titles. Your day-to-day responsibilities include investigating bugs and performance issues reported by game studios and partners, developing fixes for compatibility with diverse hardware and software environments, and using modern debugging tools like WinDbg and DebugView to resolve technical support problems. You will need at least 3 years of experience in C++ or similar low-level languages, along with expertise in memory dump analysis and cross-platform software development. This role is crucial in defending EA’s games, data, and infrastructure against cheating activities on a global scale.

Skills

C++ WinDbg DebugView CI/CD Linux Windows Memory dumps analysis Anti-cheat technology Game development Security software engineering Performance optimization Compatibility testing Technical support Software debugging Collaboration tools Remote work technologies

What you'll do

  • Investigate and resolve bugs, compatibility issues in Javelin anti-cheat software.
  • Develop fixes to enhance Javelin's performance across various hardware and software environments.
  • Use modern debugging tools to address technical support problems from customers and teams.
  • Collaborate on initiatives to ensure fair play and protect EA’s gaming community security.
  • Provide technical support for game studios and partners regarding anti-cheat technology issues.

What we're looking for

  • 3+ years of experience with C++ or other low-level programming languages.
  • 2+ years of experience debugging crashes through memory dumps and using WinDbg, DebugView.
  • Experience developing software compatible with multiple end-user hardware and software environments.
  • Strong ability to investigate bugs, compatibility, and performance issues in game studios and partners.
  • Collaborative skills to promote fair play and support the security of EA's global gaming community.

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