As a Senior Manager of Operations Excellence at McDonald’s Global Technology Enterprise Products & Platforms (EPP), you will lead the development and execution of enterprise-wide operating models and governance frameworks, focusing on integrations, tools, infrastructure, and reporting platforms. Your role involves partnering with leadership to drive platform transformation and scalable delivery through centralized governance while balancing this with product-centric delivery models. You will establish standardized processes for intake, prioritization, and KPIs, ensuring transparent decision-making and executive visibility through consistent metrics and dashboards. Additionally, you will manage the Global Capability Center (GCC) in Hyderabad, India, fostering seamless integration with U.S. and Mexico-based teams, and drive cost optimization initiatives while maintaining SOX compliance across finance platforms. This role requires extensive experience in operations excellence, platform management, and enterprise service delivery, along with a background in cloud financial management and agile leadership.