As a Senior Analyst on CarMax’s Retail Strategy team in Richmond, Virginia, you will collaborate closely with Product, Technology, and Operations teams to drive the company's eCommerce and omnichannel transformation. Your day-to-day responsibilities include designing and analyzing tests for product and operational changes, performing data-driven analyses to support strategic decisions, and developing analytical tools such as data sets, models, reports, and dashboards. You will also influence business partners by generating value-creating ideas and prioritizing initiatives that align with CarMax’s overall retail vision. The role requires proficiency in SQL or Tableau for large-scale data analysis, strong problem-solving skills, and the ability to communicate complex insights effectively across various teams. This position is integral to enhancing customer experiences across web strategy, product strategy, contact center operations, sales, business operations, and human resources, ensuring CarMax maintains its leadership in the used car industry.
Design and analyze tests to evaluate changes in products and operations.
Perform data-driven analyses to support business decisions and address key questions.
Influence strategic decisions of partners in Product, Technology, and Operations.
Develop and enhance analytical tools like data sets, models, reports, and dashboards.
Generate value-creating ideas and work with partners to prioritize and activate them.
What we're looking for
Proven track record in problem-solving, strategic thinking, and quantitative/qualitative analysis.
Experience conducting large-scale data analysis using tools like SQL or Tableau.
Ability to apply business and technical knowledge to solve complex problems effectively.
Strong communication skills for conveying complex topics to diverse audiences.
Two or more years of experience in an analytical or strategic role.
Four-year undergraduate degree with strong academic performance.
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$111,220–$176,000.
Peer median band
$111,220–$176,000
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$121,150–$176,450
Middle half of comparable postings.
Based on 236 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Carmax
CarMax is the largest used car retailer in the United States, offering a customer-friendly, no-haggle buying experience with a broad selection of quality used vehicles, financing, and vehicle protection plans. Industry: Automotive Retail
SQL
Python
Data Analysis
KPI Identification
Model Tuning
Management Systems
Alert Systems
Regular Review Meetings
Pricing System Issues Resolution
Data Science Leadership
Strategic Direction Influence
Complex Topic Communication
Executive Thinking Improvement
Innovation Execution Enhancement