As a Manager in the Retail & Human Resources Strategy team at CarMax, you will collaborate with Product, Technology, HR, and Operations departments to drive business forward through strategic initiatives. Focusing on one of six sub-teams—Web Strategy, Product Strategy, Customer Experience Center (CEC) Strategy, Sales Strategy, Business Operations Strategy, or HR Strategy—you will set strategic direction, develop analytical tools, and generate value-creating ideas. You will use SQL, Tableau, and other data analysis tools to monitor performance and drive improvements in customer experience and operational efficiency. With a strong background in quantitative and qualitative analysis, you must excel at problem-solving, strategic thinking, and communicating complex topics effectively across various teams. This role is pivotal in CarMax’s $20B retail sales business, supporting an eCommerce and omnichannel transformation that impacts over 25,000 associates.
Lead strategic direction for business partners in Product, Technology, HR, and Operations.
Develop analytical tools to monitor performance and drive continuous improvement.
Generate value-creating ideas and prioritize activation with business partners.
Design and analyze tests to evaluate the effectiveness of product and operational changes.
Communicate complex topics effectively to diverse audiences within the organization.
What we're looking for
At least four years of experience in analytical or strategic roles
Proven ability to solve complex problems using business and technical knowledge
Strong track record in quantitative and qualitative analysis
Experience with data analysis tools like SQL and Tableau
Ability to communicate complex ideas effectively across different audiences
Willingness to collaborate closely with a team of analysts and business partners
Four-year undergraduate degree from an accredited institution
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$149,800–$220,000.
Peer median band
$149,800–$220,000
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$151,100–$223,000
Middle half of comparable postings.
Based on 237 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Carmax
CarMax is the largest used car retailer in the United States, offering a customer-friendly, no-haggle buying experience with a broad selection of quality used vehicles, financing, and vehicle protection plans. Industry: Automotive Retail
SQL
Python
Data Analysis
KPI Identification
Model Tuning
Management Systems
Alert Systems
Regular Review Meetings
Pricing System Issues Resolution
Data Science Leadership
Strategic Direction Influence
Complex Topic Communication
Executive Thinking Improvement
Innovation Execution Enhancement