Splunk Dynatrace Production Support Engineer

Accenture

Hybrid

Quick summary

Work type
Hybrid
Location
Charlotte, NCPlano, TX
Posted
2 days ago

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How this pay compares to similar roles

Similar $165k
$125k most similar roles pay here $200k

This listing doesn't post a salary. Most similar roles pay $136,750–$193,000.

Based on 240 similar postings.

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About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 149 open roles on FindRole.

Listed pay typically runs $94,400–$266,300 across 96 roles with salary data.

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At a glance

TL;DR · Splunk Dynatrace Production Support Engineer

As a Senior Monitoring Engineer at Accenture, you will join the Technology Operations team in Charlotte, NC or Plano, TX, focusing on developing and implementing alerting systems and application dashboards using Splunk and APM tools like Dynatrace. Your daily tasks include setting up synthetic and business process monitoring with SiteScope, Glassbox, and Catchpoint, while also managing ticketing systems such as Remedy or ServiceNow. You will work closely with Windows and Linux environments, leveraging agile methodologies through JIRA, BitBucket, and Confluence, alongside shell scripting and system administration duties. Key skills required are 4+ years of experience in Splunk development and APM tool implementation, 3+ years in agile methodology, and familiarity with ticketing systems and monitoring tools. This role demands strong communication and collaboration to drive vendor relationships and ensure seamless solution delivery.

What you'll do

  • Develop alerting and application dashboards using Splunk.
  • Implement synthetic and business process monitoring tools like SiteScope and Catchpoint.
  • Utilize ticketing systems such as Remedy or ServiceNow for issue tracking.
  • Debug applications and analyze system performance issues.
  • Work with Windows and Linux systems, performing administration tasks.
  • Collaborate on projects using AGILE toolsets including JIRA and BitBucket.

What we're looking for

  • 4+ years of experience developing alerting and application dashboards using Splunk.
  • 4+ years implementing synthetic and business process monitoring tools like SiteScope, Glassbox, Catchpoint.
  • 3+ years of experience with Agile methodology and tools (JIRA, BitBucket, Confluence).
  • 3+ years as a Splunk Architect.
  • Experience with Windows and Linux systems administration.

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