The Software Engineering Manager position at PNC's Retail Tech organization in Pittsburgh, Strongsville, Dallas, or Birmingham involves leading a development team focused on contact center technology platforms. This role requires hands-on technical expertise alongside strong people management skills to guide engineers and ensure consistent delivery outcomes while fostering continuous improvement. Key responsibilities include providing architectural guidance, growing engineering resources, and partnering with product owners and platform teams to maintain alignment and execution excellence. The ideal candidate should have experience with Java and Spring Boot for API development, proficiency in DevOps practices including CI/CD pipelines, and familiarity with Red Hat OpenShift or Kubernetes. Additionally, knowledge of Atlassian tools like Jira and Confluence is essential, along with a commitment to fostering a culture of accountability and transparency within the team.
Lead and coach a team of engineers in developing contact center technology solutions.
Provide technical guidance on architecture, code quality, and operational decisions.
Ensure consistent delivery outcomes across multiple initiatives and maintain operational stability.
Identify skill gaps and develop systematic solutions to enhance team capabilities.
Promote strong engineering standards throughout the development lifecycle.
Encourage a culture of accountability and continuous improvement within the team.
What we're looking for
Strong experience with API development using Java and Spring Boot.
Hands-on understanding of full stack development concepts and DevOps lifecycle.
Proficiency in source code control systems (Git) and Agile methodologies.
Working knowledge of Red Hat OpenShift or Kubernetes in enterprise environments.
Experience leading and coaching a team of engineers, ensuring delivery outcomes.
Ability to identify and address gaps in skills, processes, tooling, and ownership.
Market check
Salary context
This
$65,000–$194,350
range sits above
10%
of similar postings on FindRole.
Peer median band
$143,000–$225,100
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$159,988–$214,500
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About PNC
PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.
PNC currently has
180 open roles
on FindRole.
Listed pay typically runs
$74,750–$171,925
across 62 roles with salary data.