As a Supercomputing Software Engineer on the AI Customer Experience (AICE) team within Microsoft Azure’s High Performance Computing & AI Engineering division, you will play a pivotal role in managing and enhancing the performance of flagship supercomputers used by leading AI customers. Your responsibilities include designing and developing scalable data pipelines to monitor and optimize operations across large-scale infrastructure, ensuring rapid response to critical incidents that impact customer capacity. You will also contribute to improving key metrics such as job mean time to interrupt and node availability, while implementing systemic solutions to complex issues affecting supercomputer performance. Additionally, you will review incident postmortems, enhance troubleshooting guides, and proactively seek new knowledge to improve observability and reliability at scale. The role requires expertise in programming languages like C++, Java, or Python, as well as a deep understanding of high-performance computing environments and the ability to work in a metrics-driven culture focused on customer satisfaction.
Skills
Python
C
C++
Java
JavaScript
Azure
Kubernetes
Docker
CI/CD
Prometheus
Grafana
PostgreSQL
Redis
Git
Jenkins
Ansible
Terraform
Linux
Nginx
Flask
Django
What you'll do
Design and develop monitoring capabilities for large-scale supercomputer fleets.
Create end-to-end data pipelines to process telemetry and logs for actionable alerts.
Implement systemic solutions to mitigate complex issues impacting supercomputers.
Write incident postmortems and drive changes to reduce future incidents.
Independently improve troubleshooting guides, tests, and telemetry for observability.
What we're looking for
Requires 4+ years of technical engineering experience with coding in C, C++, C#, Java, JavaScript, or Python.
Must have hands-on experience managing operations and troubleshooting complex issues on supercomputers.
Develops end-to-end data pipelines to process large volumes of telemetry and log files for actionable alerts.
Independently improves troubleshooting guides, wikis, tests, and adds comprehensive observability and monitoring capabilities.
Proactively seeks new knowledge in trends, technical solutions, and patterns to enhance the performance and reliability of supercomputers.
Market check
Salary context
This
$100,600–$199,000
range sits above
36%
of similar postings on FindRole.
Peer median band
$119,800–$214,950
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$142,450–$196,750
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
534 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 488 roles with salary data.