Shift Lead - Draper
Quick summary
- Work type
- On-site
- Location
- Draper, UT
- Posted
- 1 day ago
- Nearby
- 72 roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
Similar $183k
$129k
most similar roles pay here
$231k
This listing doesn't post a salary. Most similar roles pay $151,515–$214,900.
Based on 239 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
Most-posted roles
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- DashMart Variable Schedule Team Member 2
- Service Technician, Service Operations, Labs 2
At a glance
TL;DR · Shift Lead - Draper
The Shift Lead role at DoorDash in Draper, Utah is a critical position within the operations team, focusing on managing daily shift activities and ensuring smooth delivery processes. This senior-level role involves overseeing a team of drivers and coordinators to optimize performance, handle customer inquiries, and resolve issues promptly. The ideal candidate will leverage tools like Zendesk for communication and Jira for task management while using Python or SQL for data analysis to improve operational efficiency. Experience in logistics, retail operations, or call center environments is highly beneficial, as the role demands a deep understanding of delivery systems and customer service at scale.
Skills
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Supervise staff to maintain high service standards and efficiency.
- Address customer inquiries and resolve issues promptly and professionally.
- Monitor inventory levels and place orders for supplies as needed.
- Ensure compliance with company policies, health codes, and safety regulations.
What we're looking for
- 2 years of leadership experience in a customer service or retail environment.
- Proven ability to manage and motivate teams of at least 10 employees.
- Strong problem-solving skills with the ability to handle complex issues efficiently.
- Excellent communication and interpersonal skills for effective team management.
- Experience in scheduling, training, and performance evaluation of staff members.
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