Service Technician, Labs

What you'll do

• Perform diagnostic, maintenance, and repair work on robotic systems and electric bicycles.
• Repair common faults in robotic platforms and e-bike drivetrains using established procedures.
• Assist senior technicians with complex repairs to learn advanced diagnostic methods.
• Document all repair actions and component failures accurately in the service management system.
• Follow preventive maintenance schedules to reduce downtime and extend fleet equipment life.
• Use technical manuals, schematics, and diagnostic flowcharts to guide repair tasks.

What we're looking for

• 1+ year of service work experience in vehicle, bicycle, or fleet maintenance.
• Strong mechanical aptitude and curiosity for repair and troubleshooting.
• Proficient communication and documentation skills for accurate record-keeping.
• Experience with JIRA, MaintainX, and other service management tools preferred.
• Valid U.S. driver's license required; familiarity with electric or autonomous vehicles beneficial.
• Ability to follow preventive maintenance schedules and procedures rigorously.
• Collaborative mindset and willingness to learn from senior technicians.