Senior Systems Engineer, Technical Solutions (US-East) | Datadog Careers

Datadog

Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Salary
$110,000–$160,000 / yr
Posted
15 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $197k
This role $135k
$95k most similar roles pay here $250k

This role pays less than 90% of similar roles. Most pay $170,750–$222,437 — the shaded band above. At the midpoint, this role pays about $135k versus about $197k for comparable roles.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 109 open roles on FindRole.

Listed pay typically runs $187,000–$240,000 across 58 roles with salary data.

Most-posted roles

View all roles at Datadog

At a glance

TL;DR · Senior Systems Engineer, Technical Solutions (US-East) | Datadog Careers

As a Systems Engineer at Datadog’s Technical Solutions Operations team, you will manage the lifecycle of enterprise platforms such as Zendesk and Jira, ensuring they meet the needs of over 1,200 technical experts. Your responsibilities include assessing system limitations, designing solutions through configuration or custom development, and integrating AI to enhance efficiency. You will contribute to Datadog’s codebase by collaborating with engineering teams on TS-specific features like support tooling and in-app experiences. The ideal candidate has 3-5 years of experience with enterprise platforms and production software, proficiency in Python, Go, or JavaScript/TypeScript, and expertise in AI coding tools and large-scale system integration. This role requires a deep understanding of technical support systems and the ability to solve business problems through scalable and maintainable solutions in a high-growth B2B SaaS environment.

What you'll do

  • Own the full lifecycle of enterprise systems used by Technical Solutions teams.
  • Engineer solutions that enhance the effectiveness of TS experts through customization and integration.
  • Contribute to Datadog’s codebase for TS-specific features in collaboration with Engineering teams.
  • Use AI tools daily to improve workflow efficiency and automate routine tasks.
  • Solve business problems by designing practical technical solutions that are easily adopted.
  • Monitor, maintain, and optimize systems post-deployment to ensure reliability and performance.

What we're looking for

  • 3-5 years of experience with enterprise platforms and production software.
  • Strong in Python, Go, or JavaScript/TypeScript; fluency with AI coding tools.
  • Ability to work across the stack from backend to frontend development.
  • Experience building AI-powered features using LLMs, embeddings, RAG pipelines.
  • Systems thinking for designing scalable solutions integrating multiple systems.

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