As a Senior Software Engineer on Lyft's Self-Serve Intelligence team within Safety & Customer Care, you will design and build AI-powered backend systems that autonomously resolve rider and driver issues without human intervention. Your responsibilities include developing scalable services, GenAI products like AI Agents, and robust evaluation frameworks to measure their impact. You will lead projects from concept through production, ensuring high-quality solutions by collaborating with cross-functional teams and maintaining operational excellence. Key skills required are strong backend engineering fundamentals, experience with large language models (LLMs), and proficiency in Python. The role involves designing APIs, integrating emerging AI capabilities, and ensuring system reliability through continuous monitoring and improvement. This position demands expertise in distributed systems, microservices architecture, and a track record of delivering GenAI products at scale.
Skills
Python
LLMs
AI Agents
GenAI
ML
API design
Microservices
Distributed systems
Code reviews
Monitoring
Debugging
What you'll do
Design and build scalable backend services and AI-powered products to resolve customer issues autonomously.
Develop evaluation frameworks to measure and enhance the quality of GenAI-driven customer experiences.
Lead projects through end-to-end system design, implementation, and operational health management.
Write high-quality code with a focus on maintainability and readability for rapid product iteration.
Design APIs and data models that support efficient integration and development within microservices environments.
Monitor and improve service reliability by debugging issues and enhancing availability and latency.
What we're looking for
5+ years of software engineering experience with a focus on backend systems
Strong expertise in designing and operating distributed systems and microservices
Hands-on experience with large language models (LLMs) and AI Agents
Track record of building and evaluating GenAI or ML-powered products
Proficiency in defining API schemas and developing backend services in microservices environments
Ability to quickly learn and solve ambiguous problems outside your expertise
Excellent communication skills for advocating proposals and empathizing with teammates
Market check
Salary context
Above market
How this pay compares to similar roles
Similar $180k
This role $204k
$110k
most similar roles pay here
$244k
This role pays more than
69%
of similar roles. Most pay
$142,400–$217,725
— the shaded band above.
At the midpoint, this role pays about
$204k
versus about
$180k
for comparable roles.
Based on 240 similar postings.
Employer
About Lyft
Lyft is a transportation network company offering ride-hailing services across the US and Canada.
Lyft currently has
31 open roles
on FindRole.
Listed pay typically runs
$148,000–$185,000
across 31 roles with salary data.