Senior ServiceNow Engineer

Wells Fargo

Hybrid Actively hiring Verified listing
Minneapolis, MN · Chandler, AZ · Charlotte, NC · Brevard, NC Posted 10 days ago $100,000–$179,000 / year
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At a glance

AI generated

TL;DR

Wells Fargo seeks a Senior Engineer for its ServiceNow Core Fulfillment and Platform Health team, where you will design, configure, and support critical platform components while providing technical oversight for access and entitlements. Your day-to-day involves diagnosing complex issues, leading scalable solution designs, triaging high-complexity incidents, and maintaining authoritative documentation to drive self-service adoption. You’ll partner with various teams to ensure sustainable practices and contribute to automation initiatives, all while communicating effectively across matrixed environments. The ideal candidate has 4+ years of ServiceNow engineering experience, is a certified System Administrator, and possesses strong communication skills. Desired qualifications include the Application Developer certification, catalog request item building, dashboard/report creation, and experience in ITSM processes.

Skills

ServiceNow Python SQL ITSM processes CI/CD Automation Documentation Kubernetes AWS Terraform Git Jira Confluence

What you'll do

  • Design, configure, and support core ServiceNow platform components like tables, roles, and integrations.
  • Diagnose and resolve complex production-impacting issues related to performance, access, data integrity, and configuration.
  • Lead or contribute to the design of scalable, secure platform solutions aligned with enterprise standards.
  • Reduce operational noise by correcting platform configuration gaps and improving routing logic.
  • Own and maintain authoritative ServiceNow platform documentation for self-service adoption.

What we're looking for

  • ServiceNow Certified System Administrator (CSA) required.
  • At least 4 years of ServiceNow Software Engineering experience.
  • Proven ability to create clear, effective technical documentation.
  • Strong written and verbal communication skills for matrixed teams.
  • Experience resolving complex production issues independently.
  • Solid understanding of ITSM processes and their impact on operations.
  • Desired: ServiceNow Certified Application Developer (CAD) within 6 months.

Market check

Salary context

This $100,000–$179,000 range sits above 32% of similar postings on FindRole.

Peer median band

$117,000–$198,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$135,000–$175,937

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Wells Fargo

Wells Fargo & Company is one of the largest banks in the United States, providing banking, investment, mortgage, and consumer and commercial finance products and services nationwide. Industry: Banking & Financial Services

Wells Fargo currently has 26 open roles on FindRole.

Listed pay typically runs $159,000–$305,000 across 16 roles with salary data.

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View all roles at Wells Fargo

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