Senior Service Reliability Specialist
At a glance
AI generatedTL;DR
The Boeing Company’s Digital Market Products team seeks a Senior Service Reliability Specialist to ensure the reliability, performance, and resilience of mission-critical applications such as customer portals, e-commerce systems, training platforms, and airline support tools. This role involves providing leadership in identifying complex system requirements, designing software for distributed and multi-threaded architectures, and implementing CI/CD pipelines using GitLab and Azure DevOps. The specialist will build automation for self-healing systems, manage incident response, and communicate directly with internal stakeholders and customers during critical incidents. Essential skills include 5+ years of experience with Atlassian tools (Jira, Confluence), expertise in distributed systems, multi-threaded applications, and client-server architectures, as well as strong problem-solving and communication abilities.
Skills
What you'll do
- Leads in identifying, evaluating, and documenting complex computing system requirements for mission-critical applications.
- Designs and builds automation for self-healing systems to ensure high application uptime and reliability.
- Evaluates product usability, affordability, functionality, security, and performance for integration into delivery environments.
- Provides technical consultation and support for the implementation of complex delivery systems and tools.
- Manages incident communication with internal stakeholders and airline customers during system outages or issues.
What we're looking for
- 5+ years of experience with Atlassian Tools and GitLab, Azure DevOps for CI/CD.
- 5+ years designing and developing software for complex systems like distributed architectures.
- 3+ years in Incident Management and problem-solving complex network issues.
- Bachelor's degree or higher and extensive experience supporting complex applications/systems.
- Strong written and verbal communication skills to collaborate with cross-functional teams.
- Experience maintaining thorough documentation and implementing repeatable processes.
Employer
About Boeing
Boeing is the world''s largest aerospace company and leading manufacturer of commercial jetliners, military aircraft, defense systems, and space launch vehicles for customers in 150 countries. Industry: Aerospace & Defense Manufacturing
Boeing currently has 79 open roles on FindRole.
Listed pay typically runs $126,650–$162,150 across 77 roles with salary data.
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