Senior Service Engineer | Microsoft Careers

Microsoft

Hybrid

Quick summary

Work type
Hybrid
Location
Redmond, WA
Salary
$119,800–$234,700 / yr
Posted
1 day ago
Closes
Dec 1, 2026

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $166k
This role $177k
$106k most similar roles pay here $248k

This role pays more than 73% of similar roles. Most pay $144,262–$187,150 — the shaded band above. At the midpoint, this role pays about $177k versus about $166k for comparable roles.

Based on 240 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 728 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 664 roles with salary data.

Most-posted roles

View all roles at Microsoft

At a glance

TL;DR · Senior Service Engineer | Microsoft Careers

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As a Senior Service Engineer in Microsoft's M365 MultiTenant team, you will be responsible for administering and defining configurations, policies, and operations for Microsoft 365 Copilot and other AI capabilities across multiple internal tenants. Your daily tasks include monitoring health signals, triaging incidents, and implementing automation through tools like PowerShell and Python to enforce baselines and detect configuration drift at scale. You will collaborate closely with software engineers to drive the development of policy as code and Graph-based tooling while maintaining a strong security mindset in all operations. The role requires hands-on experience with M365 administration, AI governance, and telemetry systems such as Kusto and Geneva, along with expertise in PowerShell or Python for automation tasks.

Skills

Microsoft 365 PowerShell Python TypeScript CI/CD Security Multitenant Operations M365 Copilot Purview Geneva IcM Kusto Graph API On Call Duty Automation Policy as Code Drift Detection

What you'll do

  • Administer A365 tenant configuration, policies, and operations.
  • Manage AI capabilities in M365, including Copilot admin controls and governance.
  • Define baselines, policy requirements, and drive automation implementation.
  • Monitor health signals, triage incidents, and respond to risks on call.
  • Interface with M365 workload teams for multitenant governance requirements.

What we're looking for

  • 3+ years of technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls.
  • Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or related field.
  • Hands-on experience administering M365 at scale using Microsoft Graph and PowerShell based admin tooling.
  • Security mindset with practical application of data access controls and least privilege principles.
  • Experience designing, instrumenting, and operating live services with on-call ownership responsibilities.
  • Comfortable contributing to automation code in languages like PowerShell, Python, C#, or TypeScript.

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