Senior Security Support Specialist

Coalition

Remote

Quick summary

Work type
Remote
Location
Canada
Posted
1 day ago

Market check

Salary context

How this pay compares to similar roles

Similar $168k
$122k most similar roles pay here $207k

This listing doesn't post a salary. Most similar roles pay $139,912–$195,581.

Based on 240 similar postings.

Employer

About Coalition

Coalition is a cyber insurance and security company that combines comprehensive cyber insurance coverage with active risk management tools to help organizations prevent and respond to cyber incidents. Industry: Cyber Insurance & Risk Management

Coalition currently has 18 open roles on FindRole.

Most-posted roles

View all roles at Coalition

At a glance

TL;DR · Senior Security Support Specialist

As a Senior Security Support Specialist at Coalition’s Security Support Center, you will lead the effort to enhance policyholders’ security posture by providing expert guidance on Coalition’s security tools. This senior role involves independently assessing security risks for diverse organizations, developing tailored recommendations, and advising stakeholders across technical and non-technical levels. You’ll work closely with product and engineering teams to integrate security best practices into underwriting algorithms and risk management apps. Key responsibilities include offering technical support through ticketing systems and scheduled calls, participating in the Claims Feedback Loop process, and mentoring peers while upholding Coalition’s values. The ideal candidate has 4+ years of hands-on experience in security analysis or related fields, proficiency with security tools like vulnerability scanners and SIEMs, and strong communication skills to translate technical risks into business terms. Experience with cloud platforms and programming languages is a plus.

What you'll do

  • Independently review and analyze security postures of policyholders to provide tailored recommendations.
  • Advise stakeholders on security architecture and cloud security, translating technical risks into business impact summaries.
  • Provide technical support for Coalition’s security products, guiding users and offering feedback to improve the products.
  • Participate in Claims Feedback Loop to identify risk patterns and recommend process improvements to prevent future claims.
  • Lead team initiatives and projects related to toolset enhancement and methodology updates.
  • Mentor peers and contribute to department goals while upholding company values.

What we're looking for

  • 4+ years of hands-on security analysis or engineering experience.
  • Proven ability to assess and quantify complex organizational risks.
  • Experience advising technical stakeholders on risk mitigation strategies.
  • Expertise in using security support tooling and quickly becoming an SME.
  • Strong communication skills for both technical and non-technical audiences.
  • Self-motivated with the ability to work independently and manage multiple tasks.
  • Bachelor’s degree in Computer Science, Information Security, or related field.

More like this

Similar roles

Senior Security Support Specialist

Coalition

Remote 1 day ago
AWS Azure GCP Python Go Bash Nmap Nessus Nexpose Qualys Burp Suite Kali Linux Metasploit Meterpreter Impacket CI/CD SCADA ICS networks
Remote

Senior Red Team Cybersecurity Specialist

The Federal Reserve

32 days ago $130,100$178,800
Python PowerShell Go C# AWS Azure GCP Kubernetes Terraform Docker CI/CD Git PostgreSQL MSSQL Linux Windows Nmap Metasploit Wireshark ActiveDirectory
Hybrid

Senior Offensive Security Engineer

Chime

San Francisco, CA 30 days ago
Kubernetes Python Go Docker CI/CD AWS Azure GCP PostgreSQL Linux Git GitHub Jenkins Splunk Terraform Ansible Nmap Metasploit Wireshark OWASP Top Ten
Hybrid

Senior Cybersecurity Services Specialist - El Segundo or Goleta, CA

RTX

El Segundo, CA +1 5 days ago $95,500$181,700
Jira Service Management SharePoint Microsoft Teams ServiceNow Confluence Risk Management Framework RMF DAAPM Joint SAP Implementation Guide JSIG NISPOM Payment Card Industry PCI ISO 9001 HIPAA Splunk Forcepoint Ivanti Tenable ACAS HBSS

Principal Software Engineer, Security, Any location, Canada

Coalition

Remote (Canada) 73 days ago
TypeScript Node.js EDR SIEM API integration Distributed systems Cloud-based services Code quality standards Testing methodologies Observability practices Security concepts Data handling Technical leadership Mentorship
Remote