The Senior Manager of UX Design at Signify Health’s Scheduling and Execution (S&E) product area leads a team of designers to enhance user experiences for clinicians and members, focusing on visit scheduling, route navigation, and communication. This player-coach role involves strategic planning, mentoring, and fostering career growth within the design team while collaborating closely with product management and engineering to integrate AI into workflows. Key responsibilities include leading high-impact workshops, identifying root causes of user pain points, driving continuous testing, and setting a vision for AI-driven design innovation. The ideal candidate has extensive experience in UX/UI design, mentoring teams, and facilitating complex projects, with proficiency in Figma and AI prototyping tools like Claude Code. Knowledge of healthcare workflows and enterprise-scale systems is preferred, as the role requires deep insights into clinician behaviors and legacy architecture constraints.
Skills
Figma
AI prototyping
Claude Code
UX design
Service design
Design thinking
Workshop facilitation
Generative research
Evaluative research
Conversational interfaces
Multi-channel communication
Healthcare workflows
Enterprise design thinking
Agile methodologies
CI/CD
What you'll do
Lead experience strategy and service design from research to implementation.
Mentor a team of UX designers, fostering career growth and performance feedback.
Facilitate cross-functional workshops to drive alignment and collaborative discovery.
Identify root causes behind user pain points and prioritize high-value problems.
Drive continuous user testing and iterative validation before engineering build cycle.
Set the design vision and strategy for product areas, aligning with AI opportunities.
What we're looking for
Over 8 years of professional experience in UX or Product Design.
At least 3 years leading design initiatives from concept to implementation, directing other designers.
Proven ability to mentor and supervise employees’ work and career development.
Experience in workshop facilitation using design thinking frameworks for complex challenges.
Bachelor’s or Master’s degree in UX, HCI, Interaction Design, or related field preferred.
Deep knowledge of generative and evaluative research methodologies.
Market check
Salary context
This
$118,450–$260,590
range sits above
39%
of similar postings on FindRole.
Peer median band
$164,800–$244,000
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$165,625–$232,200
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About CVS Health
CVS Health is a leading American healthcare company operating retail pharmacies, pharmacy benefit management services, and a health insurance segment through Aetna, one of the nation''s largest health insurers. Industry: Healthcare & Pharmacy
CVS Health currently has
89 open roles
on FindRole.
Listed pay typically runs
$118,450–$260,590
across 86 roles with salary data.
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