Senior Manager, Software Engineering - Agentforce Voice
At a glance
AI generatedTL;DR
The Senior Engineering Manager role at Agentforce involves leading a team of engineers working on applications in Go, Python, and Java to develop AI agents for enterprise use. This position requires managing sprint planning, stand-ups, and cross-functional coordination while ensuring clear priorities and adequate resources for the engineering teams. The ideal candidate will have over 10 years of experience building large-scale distributed systems and a strong background in object-oriented languages like Java or C++. They must excel in Agile methodologies, possess excellent problem-solving skills, and be passionate about fostering a collaborative culture that prioritizes technical excellence and diversity. Experience with cloud platforms, AI technologies, and voice models is beneficial for this role within the cutting-edge Agentforce Voice team at Salesforce.
Skills
What you'll do
- Drive execution and delivery of features by collaborating with cross-functional teams.
- Oversee sprint planning, stand-ups, and resource allocation for multiple engineering teams.
- Mentor and manage software engineering teams to ensure clear priorities and technical excellence.
- Participate in architecture discussions and planning sessions to guide product development.
- Advocate for technical excellence and assist in code reviews and feature verifications.
- Foster a culture of diversity by interviewing and hiring the most qualified individuals.
- Ensure high service availability SLAs through refined on-call processes and proactive issue resolution.
What we're looking for
- 10+ years of experience building, scaling, and maintaining large-scale distributed systems.
- Proven ability to manage managers and architects effectively.
- Strong background in at least one object-oriented compiled language (Java, C++, etc).
- Expertise in Agile development methodologies and SDLC best practices.
- Excellent debugging skills and problem-solving abilities.
- Experience with cloud providers such as AWS, GCE, or Azure for SaaS applications.
- Solid understanding of ASR, TTS, Voice to Voice Models, Telephony, SIP, and PSTN technologies.
Employer
About Salesforce
Salesforce is the world''s leading customer relationship management (CRM) platform, offering cloud-based software for sales, service, marketing, analytics, and application development. Industry: Enterprise Software & Cloud Computing
Salesforce currently has 81 open roles on FindRole.
Listed pay typically runs $157,050–$260,100 across 70 roles with salary data.
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